Analisis physical enviroment,interaction with staff, dan interaction with other customer terhadap costumer loyalty melalui customer delight dan costumer satisfaction pada pelanggan “boncafe” di Surabaya

Octavianus, Edwin Lukas (2018) Analisis physical enviroment,interaction with staff, dan interaction with other customer terhadap costumer loyalty melalui customer delight dan costumer satisfaction pada pelanggan “boncafe” di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.

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Item Type: Thesis (Bachelor)
Creators:
Creators
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Email
ORCID
Octavianus, Edwin Lukas
NIM01120150055
UNSPECIFIED
UNSPECIFIED
Contributors:
Contribution
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Thesis advisor
Ronald, Ronald
UNSPECIFIED
UNSPECIFIED
Thesis advisor
Amelia, Amelia
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UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management
Current > Faculty/School - UPH Surabaya > Business School > Management
Depositing User: Rafael Rudy
Date Deposited: 28 Jun 2023 07:00
Last Modified: 28 Jun 2023 07:00
URI: http://repository.uph.edu/id/eprint/56280

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