Dalam industri jasa bidang perhotelan yang diberi label sebagai hospitality industry di dapatkan melalui akomodasi serta food and beverage service. Adanya kemajuan serta kemunduran pada perhotelan yang telah ditentukan dari kedua dalam unsur tersebut.penelitian yang digunakan pada penelitian ini adalah fenomenologi. Fenomenologi, sesuai dengan namanya, adalah ilmu (logos) mengenai sesuatu yang tampak (phenomenon). Lokasi yang digunakan selama penelitian ini berlangsung adalah di The 18th Restaurant di Trans Luxury Bandung. Informan dalam penelitian ini dari Industri. tujuan dari penelitian ini yaitu: Menganalisis pengaruh peran kerja pramusaji The 18th Restaurant dalam meningkatkan pendapatan di Trans Luxury Hotel Bandung, Menganalisis pengaruh efisiensi kerja pramusaji The 18th Restaurant meningkatkan pendapatan di Trans Luxury Hotel Bandung. Peran kerja pramusaji The 18th Restaurant dalam meningkatkan pendapatan di Trans Luxury Hotel Bandung sangat berpengaruh karena menurut Supervisor The 18th Restaurant, pramusaji lah yang melakukan direct approach kepada para tamu di The 18th Restaurant, Semakin efisien seseorang dalam melakukan tugasnya maka dapat dipastikan akan membawa hasil yang memuaskan juga, begitu pula yang terjadi kepada para pramusaji The 18th Restaurant. Menurut supervisor The 18th Restaurant semakin baik atau efisien pramusaji dalam melakukan tugasnya maka keadaan yang tidak diinginkan pun kemungkinan besar tidak terjadi./In the hospitality service industry, labeled as the hospitality industry is obtained through accommodation and food and beverage services. There are progress and setbacks in hospitality that have been determined from both of these elements. The research used in this study is phenomenology. Phenomenology, as the name implies, is the science (logos) of something that appears (phenomenon). The location used during this research was at The 18th Restaurant at Trans Luxury Bandung. The informants in this study are from the industry. The aims of this study are: to analyze the influence of the work role of The 18th Restaurant waitresses in increasing revenue at Trans Luxury Hotel Bandung, to analyze the effect of The 18th Restaurant's waitress work efficiency on increasing revenue at Trans Luxury Hotel Bandung. The role of the waitress at The 18th Restaurant in increasing revenue at the Trans Luxury Hotel Bandung is very influential because according to the Supervisor of The 18th Restaurant, it is the waitress who makes a direct approach to the guests at The 18th Restaurant. satisfactory too, as well as what happened to the waiters of The 18th Restaurant. According to the supervisor of The 18th Restaurant, the better or more efficient the waiter is in carrying out his duties, the more likely it is that unwanted circumstances will not occur.