Prastio, Ivan (2023) the influence of e-word of mouth, hedonic shopping motivation, and shopping lifestyle towards impulsive buying for Shopee customer in Medan. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Technological developments are growing every day resulting in life changes
from offline to online. This development provides an opportunity for SHOPEE to
make e-commerce a platform for selling products.
This study aims to determine whether E-WOM, Hedonic Shopping
Motivation, and Shopping Lifestyle affect impulsive purchases for SHOPEE
customers in Medan.
This research is a type of quantitative research and data collection uses a
questionnaire distributed to SHOPEE customers in Medan as many as 100 samples.
The sampling method used in this study is a non-probability method, especially
snowball sampling. Analysis of research data using validity test, reliability test,
normality test, multicollinearity test, heteroscedasticity test, multiple linear tests,
hypothesis test (t-test and f-test), and test the coefficient of determination.
The results of the study show that Hedonic Shopping Motivation and
Shopping Lifestyle have a significant effect on Impulsive Buying, while E-Word of
Mouth has no significant effect on Impulsive Buying. E-WOM, Hedonic Shopping
Motivation, and Shopping Lifestyle have a 69.7% influence on Impulsive Buying.
The recommendation for SHOPEE is to build a bigger community by adding
shopping conveniences such as loyalty programs, collaboration with products or
brands, to discounts that make consumers happy in repurchasing products. / Perkembangan teknologi yang semakin berkembang setiap hari
mengakibatkan perubahan kehidupan dari offline menjadi online. Perkembangan
tersebut memberi peluang bagi SHOPEE untuk menjadikan e-commerce sebagai
platform untuk menjual produk.
Penelitian ini bertujuan untuk mengetahui apakah E – WOM, Motivasi
Berbelanja Hedonis, dan Gaya Hidup Berbelanja terhadap pembelian impulsive bagi
pelanggan SHOPEE di Medan.
Penelitian ini adalah jenis penelitian kuantitaif dan pengumpulan datanya
menggunakan kuesioner yang disebarkan kepada pelanggan SHOPEE di Medan
sebanyak 100 sampel. Metode pengambilan sample yang digunakan dalam penelitian
ini adalah metode non – probabilitas, khususnya snowball sampling. Analisi data
penelitian menggunakan uji validitas, uji reabilitas, uji normalitas, uji
multikolinearitas, uji heterokedasitas, uji linear berganda, uji hipotesis (uji – t dan
uji – f), dan uji koefisien determinasi.
Hasil dari penelitian menunjukkan bahwa Motivasi Berbelanja Hedonic dan
Gaya hidup Berbelanja berpengaruh signifikan terhadap Pembelian Impulsif,
sedangkan E – Word of Mouth tidak berpengaruh signifikan terhadap Pembelian
Impulsif. E-WOM, Motivasi Berbelanja Hedonic, dan Gaya Hidup Berbelanja
memiliki pengaruh 69.7% terhadap Pembelian Impulsif.
Rekomendasi untuk SHOPEE adalah membangun komunitas yang lebih besar
dengan ditambahnya kemudahan berbelanja seperti loyalitas program, kolaborasi
dengan produk atau brand, hingga discount yang membuat kesenangan konsumen
dalam pembelian ulang produk.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Prastio, Ivan NIM03011190063 ivanbudi1424@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Sinaga, Poltak NIDN0120116201 poltak.sinaga@uph.edu |
Uncontrolled Keywords: | e - word of moouth, hedonic shopping motivation, shopping lifestyle, impulsive buying, Shopee |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Users 29568 not found. |
Date Deposited: | 14 Aug 2023 04:36 |
Last Modified: | 14 Aug 2023 04:36 |
URI: | http://repository.uph.edu/id/eprint/57557 |