Factors influencing effective decision making of consumers in etude house surabaya (study on etude house consumers in Surabaya)

Royanto, Diana Puspa Dewi (2015) Factors influencing effective decision making of consumers in etude house surabaya (study on etude house consumers in Surabaya). Bachelor thesis, Universtitas Pelita Harapan.

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Abstract

As beauty becomes an important aspect and the industry is growing, Korean cosmetics are trending all over the world with their advanced and developed technology and ingredients. In Southeast Asia, particularly Indonesia, Korean cosmetics is becoming the latest beauty trend that people are adding to their beauty routines. Therefore, the researcher has planned to analyze the factors influencing Effective Decision Making of Consumers in Etude House Surabaya. One hundred respondents were given a questionnaire using a six point Likert Scale. Eleven hypotheses were analyzed using the multiple regression models. The result of this study showed that independent variables Social Structure, Opinion Leaders towards Personal Information Source, Perceived Risk, and Word-of-Mouth as intervening variables to Effective Decision Making had a positive and significant effect whereas independent variable Communication Medium towards the intervening variables was negative and insignificant. The recommendation for future researchers is to add or change the variables in this study to see from different perspectives and gain new insight. For Etude House, this study can be used for evaluation purposes to further improve their marketing strategies and learn more about their consumer behavior
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Royanto, Diana Puspa Dewi
NIM01120120023
UNSPECIFIED
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Ronald, Ronald
UNSPECIFIED
UNSPECIFIED
Thesis advisor
Sondakh, Oliandes
UNSPECIFIED
UNSPECIFIED
Uncontrolled Keywords: beauty industry; effective decision making; consumer behavior; etude house
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management
Current > Faculty/School - UPH Surabaya > Business School > Management
Depositing User: Rafael Rudy
Date Deposited: 03 Nov 2023 07:40
Last Modified: 03 Nov 2023 07:40
URI: http://repository.uph.edu/id/eprint/58617

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