Wibowo, Karina (2024) Pengaruh psychological empowerment, psychological capital, dan work engagement terhadap organizational citizenship behavior dimediasi affective commitment pada petugas Rumah Sakit Fatima di Tana Toraja. Masters thesis, Universitas Pelita Harapan.
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Abstract
This research was conducted to determine the influence of psychological
empowerment, psychological capital, work engagement on organizational
citizenship behavior which is mediated by affective commitment in Fatima
Hospital officers in Tana Toraja. The research was quantitative and conducted
cross-sectionally. The total sample was 155 officers. The sample was selected
using probability sampling, namely simple random sampling. Research data was
taken using Google form media with five answer choices. The data analysis
method uses PLS-SEM. The results of this study found that psychological
empowerment and work engagement have no effect on organizational
citizenship behavior. Psychological capital and affective commitment each have
a significant positive effect on organizational citizenship behavior.
Psychological empowerment, psychological capital, work engagement each
have a significant positive effect on affective commitment. Affective
commitment fully mediates the influence of psychological empowerment on
organizational citizenship behavior. Affective commitment partially mediates
the influence of psychological capital on organizational citizenship behavior.
Affective commitment fully mediates the influence of work engagement on
organizational citizenship behavior. / Penelitian ini dilakukan untuk mengetahui pengaruh pemberdayaan psikologis,
modal psikologis, keterikatan kerja terhadap organizational citizenship behavior
yang dimediasi oleh komitmen afektif pada petugas Rumah Sakit Fatima di Tana
Toraja. Penelitian ini bersifat kuantitatif dan dilakukan secara cross sectional.
Jumlah sampel sebanyak 155 petugas. Sampel dipilih dengan menggunakan
probabilitas sampling yaitu simple random sampling. Data penelitian diambil
menggunakan media google form dengan lima pilihan jawaban. Metode analisis
data menggunakan PLS-SEM. Hasil penelitian ini menemukan bahwa
pemberdayaan psikologis dan keterlibatan kerja tidak berpengaruh terhadap
organizational citizenship behavior. Modal psikologis dan komitmen afektif
masing-masing berpengaruh positif signifikan terhadap organizational
citizenship behavior. Pemberdayaan psikologis, modal psikologis, keterikatan
kerja masing-masing berpengaruh positif signifikan terhadap komitmen afektif.
Komitmen afektif memediasi sepenuhnya pengaruh pemberdayaan psikologis
terhadap organizational citizenship behavior. Komitmen afektif secara parsial
memediasi pengaruh modal psikologis terhadap organizational citizenship
behavior. Komitmen afektif sepenuhnya memediasi pengaruh keterikatan kerja
terhadap organizational citizenship behavior.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Wibowo, Karina NIM01615220034 karinamaharatiwibowo@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Jayanagara, Oscar NIDN0329096704 oscar.fe@uph.edu |
Uncontrolled Keywords: | affective commitment ; psychological capital ; psychological empowerment ; work engagement ; organizational citizenship behavior |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration |
Depositing User: | Users 27927 not found. |
Date Deposited: | 12 Feb 2024 03:13 |
Last Modified: | 12 Feb 2024 03:13 |
URI: | http://repository.uph.edu/id/eprint/61731 |