Angelica, Ferlyn (2023) The effect of emotional intelligence, performance management, and organizational learning on employee performance at The Trans Resort Bali. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
This research aims to determine the influence of emotional intelligence,
performance management, and organizational learning on the performance of The
Trans Resort Bali employees. After observing, there were several problems with
emotional intelligence, performance management and organizational learning
According to Yeti (2022) The emotional intelligence has significant effect
on employee performance, According to Aldy Januar Rakhma ( 2019 ) The
performance management has significant effect on employee performance,
According to Setyowati and Sukarno (2023) Organizational learning has a
significant effect on employee performances.
The research employs quantitative research design to gather data from a
sample of 90 employees of Trans Resort Bali . Data were collected through simple
random sampling technique by distributing questionnaires using Google Form.
The data has passed the validity, reliability, and classic assumptions test of
normality, multicollinearity and heteroscedasticity by using SPSS software.
Based on the final result, coefficient determination percentage is 62.1%
with Tcount of emotional intelligence with (3.878) > Ttable ( 1.98 ), performance
management ( 2.989 ) > Ttable ( 1.98 ), and organizational learning (4.762) >
Ttable ( 1.98 ) with Fcount>Ftable (49.649>2.71).
The conclusion is emotional intelligence, performance management, and
organizational learning have a partial and simultaneous effect on employee
performance at The Trans Resort Bali. And the recommendations for The Trans
Resort Bali are to improve employees’ relation and emotional quotient through
training and team building activities, give appreciation and suggestions on daily
basis formally or informally to their employees, provide training to employees
who are lacking skills and knowledge, and set clear targets and objectives to be
achieved and learn how to manage time more efficiently. / Penelitian ini bertujuan untuk mengetahui pengaruh kecerdasan
emosional, manajemen kinerja, dan pembelajaran organisasi terhadap kinerja
karyawan The Trans Resort Bali. Setelah dilakukan observasi, terdapat beberapa
permasalahan pada kecerdasan emosional, manajemen kinerja dan pembelajaran
organisasi
Menurut Yeti (2022) Kecerdasan emosional berpengaruh signifikan
terhadap kinerja pegawai, Menurut Aldy Januar Rakhma (2019) Manajemen
kinerja berpengaruh signifikan terhadap kinerja pegawai, Menurut Setyowati dan
Sukarno (2023) Pembelajaran organisasi berpengaruh signifikan terhadap
kinerja pegawai
Penelitian ini menggunakan desain penelitian kuantitatif dengan
mengumpulkan data dari sampel 90 karyawan Trans Resort Bali. Data
dikumpulkan melalui teknik simple random sampling dengan menyebarkan
kuesioner menggunakan Google Form. Data telah lolos uji validitas, reliabilitas,
dan asumsi klasik normalitas, multikolinearitas dan heteroskedastisitas dengan
menggunakan software SPSS.
Berdasarkan hasil akhir persentase koefisien determinasi sebesar 62,1%
dengan Thitung kecerdasan emosional dengan (3,878) > Ttabel (1,98),
manajemen kinerja (2,989) > Ttabel (1,98), dan pembelajaran organisasi (4,762)
> Ttabel (1,98) dengan Fhitung>Ftabel (49.649>2.71).
Kesimpulannya kecerdasan emosional, manajemen kinerja, dan
pembelajaran organisasi berpengaruh secara parsial dan simultan terhadap
kinerja karyawan The Trans Resort Bali. Dan rekomendasi bagi The Trans Resort
Bali adalah meningkatkan hubungan dan kecerdasan emosional karyawan
melalui kegiatan pelatihan dan team building, memberikan apresiasi dan saran
sehari-hari secara formal maupun informal kepada karyawannya, memberikan
pelatihan kepada karyawan yang kurang memiliki keterampilan dan pengetahuan,
dan menetapkan target dan tujuan yang jelas yang ingin dicapai dan belajar
bagaimana mengatur waktu dengan lebih efisien.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Angelica, Ferlyn NIM03013200096 ferlynangelica@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Shu, Efin NIDN0125108002 efin.shu@uph.edu |
Uncontrolled Keywords: | Emotional Intelligence; Employee Performance; Performance Management and Organizational Learning |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Ferlyn Angelica |
Date Deposited: | 15 Feb 2024 10:04 |
Last Modified: | 15 Feb 2024 10:04 |
URI: | http://repository.uph.edu/id/eprint/62039 |