Valda, Valda (2024) The influence of location, product innovation, and taste on customer purchase decision at Blooms Cafe, Medan. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Blooms Cafe, Medan, is one of the city’s trendy coffee shops. From
preliminary study shows that there are issues about the location, product innovation,
and taste can affect customer purchase decision. The aim for this research is to know
the influence of Location, Product Innovation, and Taste on Customer Purchase
Decision at Blooms Café, Medan. The more affordable the location, the latest
product developments or trends, and good taste will influence purchase decision.
Writer is using quantitative research design and IBM SPSS Statistics V.25
application. Descriptive and causal research with convenience sampling as the
sampling technique. Total of 62 customers who have ever been to and make
transaction at Blooms Café, Medan.
Besides 1 question which is not valid, test for reliability, normality,
multicollinearity, heteroscedasticity, and mutiple linear regression test are all
passed. From the hypothesis test result, Location have partially influence Customer
Purchase Decision, while Product Innovation does not partially influence Customer
Purchase Decision, Taste have partially influence Customer Purchase Decision, and
Location, Product Innovation, and Taste have simultaneously influence Customer
Purchase Decision.
The recommendation for the company is to recruit security to make sure that
the parking is secure, release more new menu, conduct a survey of customers, and
further enhance the taste of food and café atmosphere in accordance with current
trends. / Blooms Cafe, Medan, adalah salah satu Café trendi di kota. Dari studi
pendahuluan menunjukkan bahwa terdapat permasalahan mengenai lokasi, inovasi
produk, dan cita rasa dapat mempengaruhi keputusan pembelian pelanggan.
Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Lokasi, Inovasi
Produk, dan Cita Rasa terhadap Keputusan Pembelian Pelanggan di Blooms Café
Medan. Semakin terjangkau lokasi, perkembangan atau tren produk terkini, dan
selera yang baik akan mempengaruhi keputusan pembelian.
Penulis menggunakan desain penelitian kuantitatif dan aplikasi IBM SPSS
Statistics V.25. Penelitian deskriptif dan kausal dengan convenience sampling
sebagai teknik pengambilan sampel. Total pelanggan yang pernah berkunjung dan
bertransaksi di Blooms Café Medan adalah 62 orang.
Selain 1 soal yang tidak valid, uji reliabilitas, normalitas,
multikolinearitas, heteroskedastisitas, dan uji regresi linier ganda semuanya lulus.
Dari hasil uji hipotesis, Lokasi berpengaruh secara parsial terhadap Keputusan
Pembelian Pelanggan, Inovasi Produk tidak berpengaruh secara parsial terhadap
Keputusan Pembelian Pelanggan, Cita Rasa berpengaruh secara parsial terhadap
Keputusan Pembelian Pelanggan, dan Lokasi, Inovasi Produk, dan Cita Rasa
berpengaruh secara simultan terhadap Keputusan Pembelian Pelanggan.
Rekomendasi bagi perusahaan adalah merekrut security untuk memastikan
tempat parkir aman, mengeluarkan lebih banyak menu baru, melakukan survei
terhadap pelanggan, dan lebih meningkatkan cita rasa makanan dan suasana kafe
sesuai dengan tren saat ini.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Valda, Valda NIM03013190065 valdakwan28@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Eddy, Eddy NIDN0110018704 eddy.mdn@lecturer.uph.edu |
Uncontrolled Keywords: | Location ; Product Innovation ; Taste ; Customer Purchase Decision |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Valda Valda |
Date Deposited: | 17 Feb 2024 01:02 |
Last Modified: | 17 Feb 2024 01:02 |
URI: | http://repository.uph.edu/id/eprint/62130 |