Limutu, Cherilyn Agatha (2023) Analisis pengaruh performance expectancy, effort expectancy, social influence melalui purchase intention terhadap behavioural use pada pengguna game PUBG Mobile di Surabaya. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Pandemi Covid-19 diyakini sebagai salah satu faktor awal yang membuat industri
mobile games semakin meningkat. Hal ini diyakini oleh masyarakat karena
dengan adanya Pandemi membuat masyarakat harus tetap di rumah sehingga
waktu yang dihabiskan untuk aktivitas bermain game meningkat di Indonesia.
Bermain game selama wabah dapat memberikan hiburan dan merasa tidak terlalu
terisolasi, terutama bagi para game online. Game online saat ini menyediakan fitur�fitur seperti freemium yang membuat rasa penasaran di antara para pemainnya.
Bisnis freemium dapat digambarkan sebagai sebuah produk yang pada awalnya
gratis namun dapat dikenakan biaya tambahan untuk produk atau layanan
premium. Adapun salah satu game online yang banyak dimainkan oleh
masyarakat, yakni PUBG Mobile yang berasal dari Korea Selatan. Adanya
perkembangan pesat pada game PUBG Mobile di berbagai macam negara,
membuat game ini terus dikembangkan dan menjadi potensi bisnis yang besar,
yakni terbentuknya E-Sport yang merupakan suatu olahraga elektronik yang
meliputi perlombaan video games yang dilakukan individu maupun tim. Di
Indonesia sendiri, khususnya Kota Surabaya keberadaan dari game ini mempunyi
potensi yang besar dan memberikan dampak positif bagi masyarakat. Hal ini lah
yang mendorong mulai banyaknya event terkait dengan perlombaan PUBG
Mobile di Surabaya, baik itu besar maupun kecil. Kondisi ini membuat game
PUBG mobile menjadi salah satu game bergenre battle royale yang terlaris di
Indonesia, mempunyai dampak positif terhadap penggunanya, menjadi potensi
bisnis di masa pandemi, dan dapat mengetahui apa yang menyebabkan pengguna
game PUBG mempunyai niat untuk melakukan pembelian dalam game ini.
Penelitian ini bertujuan untuk mengetahui dan meneliti pengaruh signifikan
Performance Expectancy, Effort Expectancy, dan Social Influence terhadap
Purchase Intention pada pengguna game PUBG Mobile di Surabaya serta
mengetahui dan meneliti pengaruh signifikan Purchase Intention terhadap
Behavioral Use pada pengguna game PUBG Mobile di Surabaya. Jenis penelitian
yang digunakan dalam penelitian ini yaitu kuantitatif dengan turut melibatkan 100
responden dalam penelitian. Berdasarkan penelitian, hasil yang diperoleh
menunjukkan bahwa Performance Expectancy, Effort Expectancy, Social
Influence, dan Purchase Intention berpengaruh secara signifikan pada behavioral
use.
/
The Covid-19 pandemic is believed to be one of the initial factors that made the
mobile games industry increase. The public believes this is because the pandemic
means that people have to stay at home so that the time spent on gaming activities
increases in Indonesia. Playing games during the outbreak can provide
entertainment and feel less entertained, especially for online gamers. Online
games currently provide features such as freemium which creates curiosity among
the players. A freemium business can be defined as a product that is initially free
but can be charged additionally for premium products or services. One of the
online games that many people play is PUBG Mobile which comes from South
Korea. The rapid development of the PUBG Mobile game in various countries
means that this game continues to develop and has great business potential,
namely the formation of E-Sport, which is an electronic sport that includes video
game competitions played by individuals and teams. In Indonesia itself, especially
in the city of Surabaya, the existence of this game has great potential and has a
positive impact on society. This is what has encouraged the start of many events
related to the PUBG Mobile competition in Surabaya, both large and small. This
condition makes the PUBG mobile game one of the best-selling battle royale
genre games in Indonesia, has a positive impact on its users, has business
potential during the pandemic, and can find out what causes PUBG game users to
have the intention to make purchases in this game. This research aims to find out
and examine the significant influence of Performance Expectancy, Effort
Expectancy, and Social Influence on Purchase Intention among PUBG Mobile
game users in Surabaya and to find out and examine the significant influence of
Purchase Intention on Behavioral Use among PUBG Mobile game users in
Surabaya. The type of research used in this research is quantitative involving 100
respondents in the research. Based on research, the results obtained show that
performance expectations, effort expectations, Social Influence, and Purchase
Intentions have a significant influence on usage behavior.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Limutu, Cherilyn Agatha NIM02011200022 cherilyn.agatha@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Ronald, Ronald NIDN0720097804 ronald.suryaputra@uph.edu |
Uncontrolled Keywords: | performance expectancy; effort expectancy; social influence; purchase intention; behavioural use |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
Depositing User: | Users 19065 not found. |
Date Deposited: | 02 Apr 2024 03:56 |
Last Modified: | 02 Apr 2024 03:56 |
URI: | http://repository.uph.edu/id/eprint/62853 |