Hoseani, Angeline (2024) Profil sumber daya manusia pariwisata sektor akomodasi di Labuan Bajo sebagai destinasi pariwisata super prioritas. Masters thesis, Universitas Pelita Harapan.
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Abstract
Tujuan dari penelitian ini adalah untuk mengkaji kondisi Sumber Daya Manusia (SDM) pariwisata khususnya pada sektor akomodasi, sertaa untuk mengkaji upaya pemerintah dalam meningkatkan kualitas SDM pariwisata sektor akomodasi di Labuan Bajo. Penelitian ini menggunakan metode pendekatan kualitatif deskriptif untuk menjelaskan berbagai macam data yang dihimpun. Data primer yang ditemukan di lapangan berasal dari proses wawancara dan observasi lapangan yang dilakukan terhadap perwakilan dari instansi pemerintah, pelaku industri pariwisata sektor akomodasi, akademisi, dan masyarakat Labuan Bajo. Data primer ini bertujuan untuk mendukung data sekunder yang telah diperoleh sebelumnya. Hasil penelitian ini mengindikasikan bahwa masih terdapat kendala dan tantangan SDM pariwisata sektor akomodasi di Labuan Bako sehingga SDM pariwisata sektor akomodasi yang ada saat ini belum bisa sepenuhnya dinyatakan siap khususnya sebagai destinasi super prioritas. Perkembangan infrastruktur belum berjalan beriringan dengan perkembangan SDM di Labuan Bajo. Temuan dari penelitian ini mengindikasikan adanya permasalahan menyangkut SDM di Labuan Bajo yang tidak saja menyangkut kurangnya SDM pariwisata yang berkualitas, tetapi masih belum banyaknya program pelatihan dari Pemerintah yang efektif. Peran dari pemangku kepentingan termasuk pemerintah, industri akomodasi, lembaga pendidikan, dan masyarakt, serta kolaborasi yang sinergis di antara pihak-pihak ini tentunya juga penting untuk mewujudkan kualitas SDM pariwisata akomodasi Labuan Bajo yang profesional dan siap bersaing. / The purpose of this research is to study the current condition of human resources in the tourism sector particularly in the accommodation sector, as well as to seek the effective means o the Government to increase the quality of human resources for tourism and hospitality industry in Labuan Bajo. This study was designed with a qualitative descriptive approach to describe the various data obtained. Primary data is a factual approach obtained from field observation as well as various interviews with the Government institution, accommodation business owners/managers, education institution, and lastly the local people. This primary data serves to support secondary data that has been obtained earlier. The results of the study indicate that there are still obstacles and challenges for the local human resource to be qualified as a super priority tourism destination. The development of infrastructure and the tourism industry has not been matched by the development of human resources in Labuan Bajo. The findings of this study indicate that the problem of human resources in Labuan Bajo is not only regarding its insufficient qualifications but also the ineffective training programs by the Government. In order to enhance the quality of tourism human resource within the accommodation sector, a collective and collaborative action by all stakeholders, including the Government, accommodation business owners/managers, education institution, and the local people, is required.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Hoseani, Angeline NIM01645200006 angelinehoseani@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Hulu, Meitolo NIDN0302038306 meitolo.hulu@uph.edu |
Uncontrolled Keywords: | SDM pariwisata ; sektor akomodasi ; Labuan Bajo |
Subjects: | G Geography. Anthropology. Recreation > G Geography (General) > G154.9-155.8 Tourism |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Master of Tourism Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Master of Tourism |
Depositing User: | Angeline Hoseani |
Date Deposited: | 25 Jul 2024 07:13 |
Last Modified: | 25 Jul 2024 07:13 |
URI: | http://repository.uph.edu/id/eprint/64349 |