Yang, Angeline (2024) The effect of cafe atmosphere, product quality, price perception and lifestyles on customer purchase decision at Habitat cafe. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Habitat cafe is one of the favourite cafes in Medan. The decline in
purchasing decisions is a matter of concern. The number of visits that have
decreased shows a decrease in purchasing decisions. This study aims to look at the
influence of cafe atmosphere, product quality, price and lifestyle in impacting
purchasing decisions. The research method in this study is quantitative and
descriptive using a causality study with a sample of 100 consumers. Respondents
are customers who are taken using sampling criteria using non probability with
snowball sampling.The distribution of questionnaires has passed the validity and
reliability tests. The data tested has also passed the normality, multicollinearity,
heteroscedasticity, and multiple linear regression tests. The results showed that cafe
atmosphere, product quality, price perception, and lifestyles simultaneously had
positive and significant effect on purchasing decisions with a coefficient of
determination of 74.6%, while partially cafe atmosphere, product quality, price
perception, and lifestyles had positive and significant effect on purchasing
decisions. It can be recommended to Habitat Cafe to give regular training to
employee, increasing creativity in plating tehnicques, promoting openness in
ingredients used, diverse menu options and teach employees to have good
communication skills. / Kafe Habitat adalah salah satu kafe favorit di Medan. Penurunan keputusan
pembelian menjadi hal yang memprihatinkan. Jumlah kunjungan yang mengalami
penurunan menunjukkan adanya penurunan keputusan pembelian. Penelitian ini
bertujuan untuk melihat pengaruh atmosfer kafe, kualitas produk, harga dan gaya
hidup dalam mempengaruhi keputusan pembelian. Metode penelitian dalam
penelitian ini adalah kuantitatif dan deskriptif dengan menggunakan studi
kausalitas dengan sampel sebanyak 100 konsumen. Responden merupakan
pelanggan yang diambil menggunakan kriteria pengambilan sampel menggunakan
non probability dengan snowball sampling Penyebaran kuesioner telah melewati
uji validitas dan reliabilitas. Data yang diuji juga telah lolos uji normalitas,
multikolinearitas, heteroskedastisitas, dan regresi linier berganda. Hasil penelitian
menunjukkan bahwa atmosfer kafe, kualitas produk, persepsi harga, dan gaya
hidup secara simultan berpengaruh positif dan signifikan terhadap keputusan
pembelian dengan nilai koefisien determinasi sebesar 74,6%, sedangkan secara
parsial atmosfer kafe, kualitas produk, persepsi harga, dan gaya hidup
berpengaruh positif dan signifikan terhadap keputusan pembelian. Disarankan
kepada Habitat Cafe untuk memberikan pelatihan secara berkala kepada
karyawan, meningkatkan kreativitas dalam teknik penyajian, mengedepankan
keterbukaan dalam bahan-bahan yang digunakan, pilihan menu yang beragam dan
mengajarkan karyawan untuk memiliki kemampuan komunikasi yang baik.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Yang, Angeline NIM03013190071 angelineyang174@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Putra, Ali Syah NIDN0108128102 ali.putra@lecturer.uph.edu |
Uncontrolled Keywords: | cafe atmosphere ; lifestyles ; price perception ; product quality ; purchase decision |
Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Angeline Yang |
Date Deposited: | 08 Aug 2024 03:46 |
Last Modified: | 08 Aug 2024 03:46 |
URI: | http://repository.uph.edu/id/eprint/64551 |