Sormin, Marlin Feriani (2024) Analisa pengaruh quality of work life, mental workload dan self-efficacy terhadap job performance yang dimediasi oleh job satisfaction pada perawat di RSPPN Panglima Besar Soedirman Jakarta. Masters thesis, Universitas Pelita Harapan.
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Abstract
Perawat mempunyai peran yang sangat penting dalam perawatan pasien di
rumah sakit, yaitu dalam asuhan keperawatan yang terintegrasi dan berkualitas
kepada setiap pasien. Salah satu hal terpenting dalam pengelolaan Sumber Daya
Manusia adalah kinerja perawat Penelitian ini bertujuan untuk menganalisis
hubungan langsung kualitas kehidupan kerja, beban kerja mental dan efikasi diri
terhadap kinerja perawat, serta hubungan tidak langsung kualitas kehidupan kerja,
beban kerja mental terhadap kinerja perawat yang dimediasi kepuasan kerja
perawat di RSPPN Panglima Besar Soedirman Jakarta. Desain penelitian ini adalah
kuantitatif. Pengumpulan data menggunakan teknik non-probability sampling
dengan metode purposive sampling. Sampel yang digunakan sebesar 160 perawat
aktif. Pengumpulan data penelitian ini menggunakan kuesioner melalui Google�form. Data yang diperoleh diolah dengan menggunakan metode analisis
multivariate PLS-SEM dengan perangkat lunak SmartPLS. Hasilnya didapatkan
kualitas kehidupan kerja, beban kerja mental dan efikasi diri berpengaruh positif
terhadap kepuasan kerja perawat; data menunjukkan adanya pengaruh positif antara
kualitas kehidupan kerja terhadap kinerja perawat, lalu kepuasan kerja terhadap
kinerja perawat, namun beban kerja mental berpengaruh negatif terhadap kinerja
perawat; data juga menunjukkan efikasi diri tidak berpengaruh terhadap kinerja
perawat. Kualitas kehidupan kerja, beban kerja mental dan efikasi diri memiliki
pengaruh tidak langsung terhadap kinerja perawat melalui kepuasan kerja perawat./Nurses play a crucial role in patient care in hospitals, providing integrated and
quality nursing care to every patient. One of the essential aspects of Human
Resource Management is nurse performance. This research aims to analyze the
direct relationship between work life quality, mental workload, self-efficacy, and
nurse performance, as well as the indirect relationship between work life quality,
mental workload, and nurse performance, mediated by job satisfaction among
nurses at RSPPN Panglima Besar Soedirman Jakarta. The research design is
quantitative. Data collection utilized non-probability sampling technique with
purposive sampling method, involving 160 active nurses. Data were collected
through a questionnaire via Google Forms and analyzed using the Partial Least
Squares Structural Equation Modeling (PLS-SEM) method with SmartPLS
software. The results indicate that work life quality, mental workload, and self�efficacy positively influence nurse job satisfaction. The data show a positive
influence of work life quality on nurse performance, mediated by job satisfaction,
while mental workload negatively affects nurse performance. Self-efficacy,
however, does not significantly influence nurse performance. Work life quality,
mental workload, and self-efficacy indirectly influence nurse performance through
job satisfaction.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Sormin, Marlin Feriani NIM01616220031 marlinsrgr@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Jayanagara, Oscar 0329096704 oscar.fe@uph.edu |
Uncontrolled Keywords: | kualitas kehidupan kerja ; beban kerja mental ; efikasi diri ; kepuasan kerja ; kinerja karyawan |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Marlin Feriani Sormin |
Date Deposited: | 08 Aug 2024 01:02 |
Last Modified: | 08 Aug 2024 01:02 |
URI: | http://repository.uph.edu/id/eprint/64708 |