Analisis dan perancangan sistem informasi penjualan toko online Norry's Patisserie

Halim, Rivaldo (2024) Analisis dan perancangan sistem informasi penjualan toko online Norry's Patisserie. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Toko online Norry's Patisserie menjual kue-kue patisserie di area Medan dan sekitarnya. Saat ini, pesanan diterima melalui pesan WhatsApp atau platform media sosial seperti Instagram. Proses pemesanan ini sering menghadapi beberapa masalah, seperti staf toko yang sering lupa mencatat pesanan pelanggan, yang mengakibatkan pesanan terlewat. Hal ini disebabkan karena staf harus memeriksa pesanan secara manual. Selain itu, pelanggan tidak dapat melacak status pesanan mereka dan harus mengirim pesan untuk menanyakan kepada staf toko, yang tidak efisien baik bagi pelanggan maupun staf. Masalah lainnya adalah pemilik toko tidak dapat langsung mengakses informasi mengenai jumlah total pesanan pelanggan. Staf harus mengumpulkan pesanan secara manual. Untuk mengatasi masalah ini, sistem informasi penjualan berbasis web dirancang. Penelitian ini menggunakan metode Waterfall untuk merancang sistem informasi ini karena memberikan urutan proses kerja yang teratur. Kakas pemodelan yang digunakan adalah Unified Modeling Language (UML). Hasil dari penelitian ini adalah aplikasi situs web penjualan toko online, yang dapat memperluas jangkauan bisnis toko karena situs web dapat diakses kapan saja dan di mana saja. Selain itu, situs web ini memudahkan pekerjaan staf toko dalam mencatat pesanan dan mempermudah pemilik toko dalam mengelola pesanan produk. / Norry's Patisserie online shop sells patisserie cakes in the Medan area and its surroundings. Currently, orders are accepted via WhatsApp messages or social media platforms like Instagram. This ordering process often encounters several issues, such as shop staff frequently forgetting to record customer orders, leading to missed orders. This is because staff must manually check orders. Additionally, customers cannot track the status of their orders and must send messages to inquire with the store staff, which is inefficient for both customers and staff. Another problem is that shop owners cannot instantly access information about the total number of customer orders. Staff had to collect orders manually. To address these problems, a web-based sales information system was designed. This research used the Waterfall method for designing this information system because it provides an orderly sequence of work processes. The modeling tool used is the Unified Modeling Language (UML). The result of this research is an online shop sales website application, which can extend the shop's business reach since the website can be accessed anytime and anywhere. Additionally, this website eases the work of shop staff in recording orders and makes it easier for shop owners to manage product orders.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Halim, Rivaldo
NIM03081200001
rivaldohalimss2@Gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Pratama, Yudhistira Adhitya
NIDN0320069004
yudhistira.adhitya@lecturer.uph.edu
Uncontrolled Keywords: Penjualan; Toko Online; Metode Waterfall
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: University Subject > Current > Faculty/School - UPH Medan > School of Information Science and Technology > Information Systems
Current > Faculty/School - UPH Medan > School of Information Science and Technology > Information Systems
Depositing User: Rivaldo Halim
Date Deposited: 08 Aug 2024 08:58
Last Modified: 08 Aug 2024 08:58
URI: http://repository.uph.edu/id/eprint/64732

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