Sidik, Nuraini (2024) Anteseden dari fear of missing out dan dampaknya terhadap hospital choice yang dimediasi hospital image dan surgeon reputation (studi pada Rumah Sakit Bedah Bina Estetika). Masters thesis, Universitas Pelita Harapan.
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Abstract
Tujuan penelitian ini untuk menguji dan menganalisis pengaruh anteseden dari fear
of missing out (FOMO) dan dampaknya terhadap hospital choice yang dimediasi
oleh hospital image dan surgeon’s reputation di Rumah Sakit Khusus Bedah Bina
Estetika (RSBE). Terdapat empat variabel dependen sebagai anteseden dari FOMO,
yaitu body self-relation issue, follow the influencer, need for popularity, dan peer
pressure. Penelitian merupakan penelitian survei dengan analisis data kuantitatif,
dimana data diperoleh secara cross sectional. Dilakukan purposive sampling untuk
mendapatkan responden yang merupakan calon pasien dengan rencana melakukan
operasi bedah plastik estetika di RSBE. Survei dilakukan dengan instrumen
kuesioner terstruktur pada bulan Maret 2024, serta diperoleh 171 responden yang
memenuhi syarat. Metode Partial Least Square-Structural Equation Modeling
(PLS-SEM) digunakan untuk menganalisis model struktural. Hasil penelitian ini
menunjukan bukti yang memadai untuk menyatakan keempat variabel independen
mempunyai pengaruh yang signifikan dan positif pada FOMO (p-value <0,05, CI
95%). Pengaruh paling besar ditunjukan oleh body self-relation issue, dan peer
pressure. Pengaruh mediasi paling besar ditemukan melalui surgeon reputation.
Selanjutnya ditemukan bahwa pengaruh langsung FOMO pada hospital image lebih
kecil dari surgeon’s reputation dan hospital image. Model penelitian ini memiliki
R
2
=0,764 yang termasuk strong explanatory power dengan cross validated
predictive ability test (CVPAT) yang tergolong strong predictive validity. Temuan
penelitian ini dapat memberikan masukan dalam memahami FOMO serta motif dari
calon pasien bagi pemasaran rumah sakit serta pentingnya mengelola reputasi
dokter bedah plastik. / This research aims to examine and analyze the antecedent influence of fear of
missing out (FOMO) and its impact on hospital choice which is mediated by
hospital image and surgeon's reputation at the Specialized Aesthetic Surgery
Hospital (RSBE). There are four dependent variables as antecedents of FOMO,
namely body self-relation issues, following the influencer, need for popularity, and
peer pressure. The research is survey research with quantitative data analysis,
where data is obtained cross-sectionally. Purposive sampling was carried out to
obtain respondents who were prospective patients with plans to undergo aesthetic
plastic surgery at RSBE. The survey was conducted using a structured
questionnaire instrument in March 2024, and 171 respondents met the
requirements. The Partial Least Square-Structural Equation Modeling (PLS-SEM)
method is used to analyze the structural model. The results of this study show
sufficient evidence to state that the four independent variables have a significant
and positive influence on FOMO (p-value <0.05, CI 95%). The greatest influence
is shown by body self-relation issues and peer pressure. The greatest mediation
influence was found in the surgeon’s reputation. Furthermore, it was found that
the direct influence of FOMO on hospital image was smaller than the surgeon's
reputation and hospital image. This research model has R2=0.764 which includes
strong explanatory power with a cross-validated predictive ability test (CVPAT)
which is classified as strong predictive validity. The findings of this research can
provide input in understanding FOMO the motives of prospective patients for
hospital marketing and the importance of managing the reputation of plastic
surgeons.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Sidik, Nuraini NIM01615220052 ainisidikss@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Antonio, Ferdi NIDN0321026802 ferdi.antonio@gmail.com |
Uncontrolled Keywords: | hospital choice ; fear of missing out (FOMO) ; surgeon’s reputation ; hospital image ; anteseden ; bedah plastik estetika |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration |
Depositing User: | Nuraini Sidik |
Date Deposited: | 02 Sep 2024 02:16 |
Last Modified: | 02 Sep 2024 02:16 |
URI: | http://repository.uph.edu/id/eprint/65161 |