Satoto, Hari Hendriarti (2024) Anteseden dari care coordination for cardiac surgery patients dan dampaknya terhadap patient centricity (studi di rumah sakit pendidikan). Masters thesis, Universitas Pelita Harapan.
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Abstract
Penelitian ini bertujuan untuk menganalisis anteseden dari Care Coordination for Cardiac Surgery Patients dan dampaknya terhadap Patient Centricity, dalam konteks pelayanan bedah jantung di rumah sakit pendidikan. Variabel yang diusulkan dalam pemodelan ini adalah individual behaviour aspect (Evidence-Based Practice, Electronic Medical Records Utilization, Promotion of Patient Safety) dan interpersonal relation aspect (Cross-Functional Teamwork, Mutual Communication, Goal Alignment, dan Shared Accountability). Variabel Hospital Management Support menjadi variabel pemoderasi. Penelitian ini menggunakan metode potong lintang dengan instrumen kuesioner untuk mengumpulkan data dari tenaga medis dan tenaga kesehatan yang berperan dalam tim bedah jantung. Metode Analisis data multivariate menggunakan metode statistik PLS-SEM. Total sampling, didapatkan 204 responden yang mengisi kuesioner pada rumah sakit pendidikan di Jawa Tengah, Indonesia. Data dianalisa menggunakan perangkat lunak SmartPLS 4. Hasil pengolahan data menunjukkan ketujuh variabel anteseden memiliki efek positif terhadap Care Coordination for Cardiac Surgery Patients. Efek terbesar diperoleh pada aspek Evidence-Based Practice (Standardized coefficient = 0,127; f2 = 0,020) dan Mutual Communication (Standardized coefficient = 0,370; f2 = 0,075). Dari temuan tersebut dapat memberikan implikasi manajerial untuk mempertahankan dan meningkatkan penggunaan Evidence-Based Practice dan Mutual Communication dalam pelayanan bedah jantung di rumah sakit pendidikan. Namun moderasi Hospital Management Support tidak mempunyai cukup bukti memperkuat pengaruh dari care coordination dan patient centricity. Model penelitian ini diketahui telah mempunyai kemampuan explanatori dan prediksi yang memadai. / This study aims to analyze the antecedents of Care Coordination for Cardiac Surgery Patients and its impact on Patient Centricity, in the context of cardiac surgery services in teaching hospitals. The variables proposed in this modeling are individual behavior aspects (Evidence-Based Practice, Electronic Medical Records Utilization, Promotion of Patient Safety) and interpersonal relations aspects (Cross-Functional Teamwork, Mutual Communication, Goal Alignment, and Shared Accountability). The Hospital Management Support variable is the moderating variable. This study used a cross-sectional method with a questionnaire instrument to collect data from medical personnel and health workers who play a role in the cardiac surgery team. Multivariate data analysis method using the PLS-SEM statistical method. Total sample is 204 respondents were obtained who filled out questionnaires at teaching hospitals in Central Java, Indonesia. Data were analyzed using SmartPLS 4 software. The results of data processing show that the seven antecedent variables have a positive effect on Care Coordination for Cardiac Surgery Patients. The largest effect was obtained in the Evidence-Based Practice aspect (Standardized coefficient = 0.127; f2 = 0.020) and Mutual Communication (Standardized coefficient = 0.370; f2 = 0.075). These findings can provide managerial implications for maintaining and increasing the use of Evidence-Based Practice and effective communication in cardiac surgery services in teaching hospitals. However, the moderation of Hospital Management Support does not have sufficient evidence to strengthen the influence of care coordination and patient centricity. This research model is known to have adequate explanatory and predictive capabilities.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Satoto, Hari Hendriarti NIM01615220043 putrisatoto@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Antonio, Ferdi NIDN0321026802 ferdi.antonio@lecturer.uph.edu |
Uncontrolled Keywords: | care coordination ; patient centricity ; individual behaviour aspect ; interpersonal relation aspect ; hospital management support |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration |
Depositing User: | Hari Hendriarti Satoto |
Date Deposited: | 02 Sep 2024 02:27 |
Last Modified: | 02 Sep 2024 02:29 |
URI: | http://repository.uph.edu/id/eprint/65166 |