Role of consumer ethnocentrism on generation z purchase intention toward Chinese home appliances products in Jabodetabek

Loraine, Jacelyn Zerlina (2024) Role of consumer ethnocentrism on generation z purchase intention toward Chinese home appliances products in Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Chinese home appliances continue to dominate the market, with imports seeing significant growth. This paradox highlights the tension between national pride and the appeal of foreign products. The dominance of Chinese brands in Indonesia’s home appliances industry is evident. This research seeks to assess the impact of Indonesian consumer ethnocentrism, general country image of China, and product country image of China on Generation Z purchasing intentions for home appliances products from China. This research used survey method and data collection was conducted using a questionnaire distributed to 208 respondents who are familiar with Chinese home appliances products. The sampling technique used was purposive sampling, and data analysis was conducted by Partial Least Square Structural Equation Modeling with the SmartPLS version 4 software. The research results shows that Indonesian consumer ethnocentrism has an influence on general country image of China, Indonesian consumer ethnocentrism has an influence on product country image of China, Indonesian consumer ethnocentrism has an influence on purchase intention of Chinese home appliances, general country image of China has an influence on product country image of China, general country image of China has an influence on purchase intention of Chinese home appliances and product country image of China has an influence on purchase intention of Chinese home appliances. The findings of this research are hoped to serve as a strategy for both local and global companies in addressing consumer preferences in the Indonesian home appliances market. The Managerial implication of this research is recommending domestic companies to prioritize cultural values and for Multinational companies to localize their products and to show support to local communities to increase familiarity and to gain support from local consumers.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Loraine, Jacelyn Zerlina
NIM01011210044
jessieloraine88@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Tan, Pauline Henriette
NIDN0023036906
pauline.henriette@uph.edu
Uncontrolled Keywords: consumer ethnocentrism; general country image; product country image; purchase intention.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: JACELYN ZERLINA LORAINE
Date Deposited: 12 Dec 2024 05:01
Last Modified: 12 Dec 2024 05:01
URI: http://repository.uph.edu/id/eprint/65768

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