Dhinata, Brian (2024) Analisis pengaruh brand awareness, perceived quality, brand association, dan brand loyalty terhadap purchase intention: studi tentang Indomaret di Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Industri ritel di Indonesia mengalami pertumbuhan pesat, dengan Indonesia menduduki peringkat ke-10 dari 40 negara berkembang dalam sektor ritel. Sektor minimarket, khususnya Indomaret, mendominasi pasar ritel Indonesia. Tetapi laba Indomaret mengalami penurunan sejak 2023. Penelitian ini
melihat pengaruh brand awareness, perceived quality, brand association, dan brand loyalty terhadap purchase intention. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei, di mana sampel dipilih secara purposive sampling. Data dikumpulkan menggunakan google form
dengan skala Likert 1-5, melibatkan 230 responden dan 23 indikator. Data yang terkumpul kemudian dianalisis menggunakan SmartPLS 4.0 untuk menguji empat hipotesis yang diajukan dalam penelitian ini. Hasil penelitian menunjukkan bahwa semua dimensi ekuitas merek brand awareness, perceived
quality, brand association, dan brand loyalty memiliki pengaruh signifikan terhadap purchase intention. Penelitian ini diharapkan dapat memberikan kontribusi akademis terhadap pengembangan teori ekuitas merek, khususnya dalam konteks industri ritel di Indonesia.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Dhinata, Brian NIM01011210122 briandhinata@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Meranga, Isana NIDN0331126905 isana.meranga@uph.edu |
Uncontrolled Keywords: | brand equity; brand awareness; perceived quality; brand association; brand loyalty; purchase intention. |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | BRIAN DHINATA |
Date Deposited: | 16 Jan 2025 04:33 |
Last Modified: | 16 Jan 2025 04:33 |
URI: | http://repository.uph.edu/id/eprint/66361 |