Perlindungan hukum terhadap konsumen yang dirugikan dalam transaksi jual beli online melalui marketplace Bukalapak = Legal protection for consumers harmed in online purchase transactions through the Bukalapak marketplace

Maulana, Muhammad Rafiuddin (2024) Perlindungan hukum terhadap konsumen yang dirugikan dalam transaksi jual beli online melalui marketplace Bukalapak = Legal protection for consumers harmed in online purchase transactions through the Bukalapak marketplace. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

The development of information and communication technology has driven an increase in online buying and selling activities. However, this also raises new issues regarding consumer protection for those who experience losses in these transactions. This research aims to examine the legal protection measures that can be taken by consumers if they are harmed in online purchase transactions through the Bukalapak marketplace. The purpose of this research is to resolve legal issues concerning the protection of consumers who are harmed in online purchase transactions through the Bukalapak marketplace. This research employs a normative empirical method by analyzing applicable laws and regulations as well as empirical data obtained from actual cases that occur in online purchase transactions on Bukalapak. The research results show that online purchase transactions are recognized as valid and accountable electronic transactions based on the Information and Electronic Transactions Law (UU ITE) and the Government Regulation on Electronic System and Transaction Operations (PP PSTE).
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Maulana, Muhammad Rafiuddin
NIM01051190232
rafiuddinmaulanamm@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Karo-Karo, Rizky
NIDN0329039203
rizky.karokaro@uph.edu
Uncontrolled Keywords: consumer protection; online purchase transactions; marketplace; Bukalapak.
Subjects: K Law > K Law (General)
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Law > Law
Current > Faculty/School - UPH Karawaci > Faculty of Law > Law
Depositing User: Muhammad Rafiuddin Maulana
Date Deposited: 24 Jan 2025 06:37
Last Modified: 24 Jan 2025 06:37
URI: http://repository.uph.edu/id/eprint/66537

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