Antiseden dari operational excellence dengan mediasi organizational commitment pada industri manufaktur (studi pada pabrik otomotif di Kota Karawang)

Iskandar, Andrianto (2024) Antiseden dari operational excellence dengan mediasi organizational commitment pada industri manufaktur (studi pada pabrik otomotif di Kota Karawang). Masters thesis, Universitas Pelita Harapan.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh faktor-faktor organisasi yang meliputi employee compliance behavior, positive attitude toward job, empowerment leadership, teamwork self-efficacy, dan performance based evaluation, pada organizational commitment menuju operational excellence pada industri manufaktur otomotif di Indonesia. Operational excellence diukur dalam bentuk High Order Construct (HOC) yang diukur melalui masing-masing tiga dimensi yaitu cultural enabler, continuous process improvement, dan enterprise alignment. Penelitian ini dilakukan dengan metode survei kuantitatif, dan data dianalisis menggunakan PLS-SEM dengan pendekatan dua tahap disjoint untuk uji dimensi. Responden dalam penelitian ini diambil menggunakan purposive sampling dengan kriteria operator pada industri manufaktur yang telah bekerja lebih dari satu tahun. Setting penelitian dilakukan pada industri mobil yang mempunyai izin dari Jepang sebagai original equipment pabrikan (OEM), sehingga diperoleh 517 sampel yang memenuhi syarat. Hasil analisis menunjukkan bahwa dari lima variabel independen, empat variabel mempunyai pengaruh signifikan dan positif, dengan employee compliance behavior mempunyai pengaruh paling kuat. Yang mengejutkan, performance based evaluation ditemukan memiliki pengaruh signifikan namun negatif terhadap organizational commitment. Di antara ketiga dimensi operational excellence, continuous process improvement paling kuat dipengaruhi oleh organizational commitment, sedangkan enterprise alignment paling sedikit dipengaruhi. Temuan ini memberikan kontribusi baru bahwa operational excellence dapat dan perlu diukur secara multidimensi agar upaya yang dilakukan dapat sejalan dengan target operasional. / This study aims to analyze the influence of organizational factors, including employee compliance behavior (ECB), positive attitude toward job (PAT), empowerment leadership (ELD), teamwork self-efficacy (TSE), and performance-based evaluation (PBE), on organizational commitment (OC) toward operational excellence (OX) in the automotive manufacturing industry in Indonesia. The operational excellence (OX) measured as High Order Construct (HOC) measured by each of three dimensions namely cultural enabler (OXCEB), continuous process improvement (OXCPI), and enterprise alignment (OXEAL). This research was carried out by a quantitative survey, and data was analyzed using PLS-SEM with a disjoint two-stage approach for the dimension test. Respondents in this study were taken using purposive sampling with criteria operators in the manufacturing industry who had worked for more than one year. The research setting was done in the car industry licensed from Japan as the original equipment manufacturer (OEM), where 517 eligible samples were obtained. The analysis results show that out of the five independent variables, four have a significant and positive influence, with ECB having the strongest influence. Surprisingly, PBE was found to have a significant but negative influence on OC. Furthermore, OC was found to have a positive impact on OX. Among the three dimensions of OX, OXCPI is the most strongly influenced by OC, while OXEAL is the least influenced. This finding provides a new contribution that OX can and needs to be measured multidimensionally so that the efforts made can be in line with operational targets.
Item Type: Thesis (Masters)
Creators:
Creators
NIM
Email
ORCID
Iskandar, Andrianto
NIM01619230005
vithojoshias@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Antonio, Ferdi
NIDN0321026802
ferdi.antonio@gmail.com
Uncontrolled Keywords: operational excellence ; automotive manufacture ; organizational commitment ; employee compliance behavior ; teamwork self-efficacy
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Depositing User: Andrianto Iskandar
Date Deposited: 21 Jan 2025 08:22
Last Modified: 21 Jan 2025 08:22
URI: http://repository.uph.edu/id/eprint/66571

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