Pengumpulan data terlaksana dengan penyebaran kuesioner sejumlah 5 item mempergunakan skala Likert 1-5, berdasar pada pendekatan judgemental sampling. Data dianalisis dengan metodologi SEM berbasis PLS. Temuan penelitian memperlihatkan bila ekspektasi kinerja memberikan pengaruh yang baik dan signifikan terhadap kepuasan. Peningkatan ekspektasi kinerja akan mengakibatkan peningkatan kepuasan. Ekspektasi kinerja ekspektasi kinerja kepuasan. Peningkatan ekspektasi kinerja berkorelasi dengan peningkatan kepuasan. Ekspektasi kinerja secara positif signifikan memengaruhi niat penggunaan berkelanjutan. Peningkatan ekspektasi kinerja berkorelasi dengan peningkatan niat penggunaan berkelanjutan. Ekspektasi kinerja ekspektasi kinerja niat penggunaan berkelanjutan. Peningkatan ekspektasi kinerja berkorelasi dengan peningkatan niat penggunaan berkelanjutan. Kepuasan ekspektasi kinerja niat penggunaan berkelanjutan. Peningkatan kepuasan berkorelasi dengan peningkatan niat penggunaan berkelanjutan. / This research was conducted to determine the factors influencing the level of continuous usage intention in the MySiloam application. The study involved 190 users of the MySiloam application. Data was collected by distributing a questionnaire containing 5 questions using a 1-5 Likert Scale based on a judgmental sampling method. Data analysis was performed using SEM based on PLS. The results showed that Performance Expectancy has a positive and significant effect on Satisfaction. As Performance Expectancy increases, Satisfaction also increases. Effort Expectancy has a positive and significant effect on Satisfaction. As Effort Expectancy increases, Satisfaction also increases. Performance Expectancy has a positive and significant effect on Continuous Usage Intention. As Performance Expectancy increases, Continuous Usage Intention also increases. Effort Expectancy has a positive and significant effect on Continuous Usage Intention. As Effort Expectancy increases, Continuous Usage Intention also increases. Satisfaction has a positive and significant effect on Continuous Usage Intention. As Satisfaction increases, Continuous Usage Intention also increases.