Benita, Alice (2024) The influence of brand awareness, online review, and social media on the purchase decision of Pigeon Teens. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Gen Z's emphasis on sustainability, social media trends, and Indonesia's
youthful population are expected to propel the country's cosmetics industry's 7.5%
compound annual growth rate (2021–2027). Local businesses like Pigeon Teens,
which prioritize safety and natural beauty, are slowly growing even though
international brands still control the premium market. This study looks at how
consumer decisions for Pigeon Teens items are influenced by brand awareness,
online reviews, and Social Media.
Between September 26 and October 13, 2024, 107 respondents, ages 12 to
27, who had utilized Pigeon Teens goods, provided data for the survey via Google
Forms. Using SPSS version 26, the analysis looked at answers to 22 items about
brand awareness, online review, Social Media, and purchase decisions. The results
showed that these elements had a major influence on Generation Z's purchasing
decisions.
According to the research's findings, Generation Z's decisions to buy Pigeon
Teens products are highly influenced by brand awareness, online review, and Social
Media. Online reviews were found to have the most influence on purchasing
decisions, but all three elements had a good effect. Pigeon Teens may engage in a
campaign targeted at young people to increase awareness of the company. They
could also use social media and online reviews to their advantage by offering
incentives and collaborating with influencers.
/ Penekanan Gen Z pada keberlanjutan, tren media sosial, dan populasi
muda Indonesia diharapkan dapat mendorong tingkat pertumbuhan tahunan
gabungan industri kosmetik Indonesia sebesar 7,5% (2021–2027). Bisnis lokal
seperti Pigeon Teens, yang memprioritaskan keselamatan dan keindahan alam,
perlahan-lahan tumbuh meskipun merek internasional masih menguasai pasar
premium. Studi ini melihat bagaimana keputusan konsumen untuk item Pigeon
Teens dipengaruhi oleh kesadaran merek, ulasan online, dan media sosial.
Antara 26 September dan 13 Oktober 2024, 107 responden, berusia 12
hingga 27 tahun, yang telah menggunakan barang-barang Pigeon Teens,
memberikan data untuk survei melalui Google Formulir. Menggunakan SPSS versi
26, analisis melihat jawaban atas 22 item tentang kesadaran merek, ulasan online,
social media, dan keputusan pembelian. Hasilnya menunjukkan bahwa elemenelemen ini memiliki pengaruh besar pada keputusan pembelian Generasi Z.
Menurut temuan penelitian, keputusan Generasi Z untuk membeli produk
Pigeon Teens sangat dipengaruhi oleh kesadaran merek, ulasan online, dan
pengaruh media sosial. Ulasan online ditemukan memiliki pengaruh paling besar
pada keputusan pembelian, tetapi ketiga elemen tersebut memiliki efek yang baik.
Pigeon Teens dapat terlibat dalam kampanye yang ditargetkan untuk kaum muda
untuk meningkatkan kesadaran akan perusahaan. Mereka juga dapat
menggunakan media sosial dan ulasan online untuk keuntungan mereka dengan
menawarkan insentif dan berkolaborasi dengan influencer
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Benita, Alice NIM03011210033 aalicebenitaa05@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Kaban, Lila Maria NIDN0107068301 lila.kaban@uph.edu |
Uncontrolled Keywords: | Brand Awareness, Online Review; Social Media; Purchase Decision; Pigeon Teens; Skincare Product. |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Depositing User: | Alice Benita |
Date Deposited: | 25 Feb 2025 03:38 |
Last Modified: | 25 Feb 2025 03:38 |
URI: | http://repository.uph.edu/id/eprint/67249 |