Ignacia, Vellysca (2024) The influence of product diversity, sales promotion, and customer preference towards wafer tango’s customer purchase decision in Medan. Bachelor thesis, Universitas Pelita Harapan.
![Title [thumbnail of Title]](http://repository.uph.edu/style/images/fileicons/text.png)
Title.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (134kB)
![Abstract [thumbnail of Abstract]](http://repository.uph.edu/style/images/fileicons/text.png)
Abstract.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (300kB)
![ToC [thumbnail of ToC]](http://repository.uph.edu/style/images/fileicons/text.png)
ToC.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (751kB)
![Chapter1 [thumbnail of Chapter1]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 1.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (2MB)
![Chapter2 [thumbnail of Chapter2]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Chapter3 [thumbnail of Chapter3]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Chapter4 [thumbnail of Chapter4]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (4MB)
![Chapter5 [thumbnail of Chapter5]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (527kB)
![Bibliography [thumbnail of Bibliography]](http://repository.uph.edu/style/images/fileicons/text.png)
Reference.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (410kB)
![Appendices [thumbnail of Appendices]](http://repository.uph.edu/style/images/fileicons/text.png)
Appendices 2.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (5MB)
Abstract
Orang Tua (OT) faces challenges with Wafer Tango, its leading wafer
brand, which has seen its market share drop from 43.3% in 2020 to 37% in 2022
due to the COVID-19 pandemic and strong competition. To retain its position,
Wafer Tango should expand its product range, enhance promotions, and focus on
understanding consumer preferences to create effective marketing strategies.
Product diversity involves providing customers with various options based
on cost, size, shape, packaging, and unique features. Sales promotion showcases a
product's benefits and pricing to attract customers. Consumer preference reflects
satisfaction with a product after use, while purchase decision refers to how
individuals or groups select and acquire products to meet their needs.
The method used in this study is a quantitative research design using the
instrument SPSS V. 25. The writer used a descriptive and causal approach. The
research was conducted on a sample of 96 people using purposive sampling.
This research successfully passed the validity, reliability, normality,
multicollinearity, heteroscedasticity, and multiple linear regression tests. The
regression equation is: Purchase Decision = 1.684 + 0.433 Product Diversity +
0.210 Sales Promotion + 0.193 Customer Preference. Hypothesis testing shows that
partially and simultaneously product diversity, sales promotion, and customer
preference has a significant influence towards wafer Tango’s customer purchase
decision.
It can be suggested that Wafer Tango can improve customer purchase
decision by improving its product diversity, sales promotion, and customer preference./ Orang Tua (OT) menghadapi tantangan dengan Wafer Tango, merek wafer
terkemuka, yang telah mengalami penurunan pangsa pasar dari 43,3% pada tahun
2020 menjadi 37% pada tahun 2022 karena pandemi COVID-19 dan persaingan
yang ketat. Untuk mempertahankan posisinya, Wafer Tango harus memperluas
jangkauan produknya, meningkatkan promosi, dan fokus pada pemahaman
preferensi konsumen untuk menciptakan strategi pemasaran yang efektif.
Diversifikasi produk melibatkan penyediaan berbagai pilihan kepada
pelanggan berdasarkan biaya, ukuran, bentuk, kemasan, dan fitur unik. Promosi
penjualan menunjukkan manfaat dan harga produk untuk menarik pelanggan.
Preferensi konsumen mencerminkan kepuasan terhadap produk setelah digunakan,
sedangkan keputusan pembelian merujuk pada cara individu atau kelompok
memilih dan memperoleh produk untuk memenuhi kebutuhan mereka.
Metode yang digunakan dalam penelitian ini adalah desain penelitian
kuantitatif menggunakan instrumen SPSS V. 25. Penulis menggunakan pendekatan
deskriptif dan kausal. Penelitian dilakukan pada sampel 96 orang dengan
menggunakan pengambilan sampel non acak sederhana.
Penelitian ini berhasil melewati uji validitas, reliabilitas, normalitas,
multikolinearitas, heteroskedastisitas, dan uji regresi linier berganda. Persamaan
regresi adalah: Keputusan Pembelian = 1.684 + 0.433 Diversifikasi Produk +
0.210 Promosi Penjualan + 0.193 Preferensi Konsumen. Uji hipotesis
menunjukkan bahwa secara parsial dan simultan, diversifikasi produk, promosi
penjualan, dan preferensi konsumen berpengaruh signifikan terhadap keputusan
pembelian di Wafer Tango.
Dapat disarankan bahwa Wafer Tango dapat meningkatkan keputusan
pembelian konsumen dengan memperbaiki diversifikasi produk, promosi penjualan, dan preferensi konsumen.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Ignacia, Vellysca NIM03011210036 vellyscaignacia888@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Lumbantobing, Paul 0312096209 paul.lumbantobing@lecturer.uph.edu |
Uncontrolled Keywords: | Product diversity; sales promotion; customer preference; purchase decision |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Vellysca Ignacia |
Date Deposited: | 28 Feb 2025 04:06 |
Last Modified: | 28 Feb 2025 04:06 |
URI: | http://repository.uph.edu/id/eprint/67296 |