The effect of brand image, packaging and promotion on customer purchase decision at PT. Bunda Sari Legit (Affinois), Medan

Lim, Anastasia Astrid (2025) The effect of brand image, packaging and promotion on customer purchase decision at PT. Bunda Sari Legit (Affinois), Medan. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

PT. Bunda Sari Legit (Affinois), Medan experienced a decline in customer purchase decision that can be seen from the sales data this was suspected due to brand image, packaging and promotion. The aim of this research is to analyze whether brand image, packaging and promotion have partial and simultaneous influence on customer purchase decision. Brand image, packaging, and promotion have an important role in shaping customer purchase decision. Brand image, packaging, and promotion are highly connected with customers’ purchase decision and sales. In this research, the writer used quantitative research design and IBM SPSS statistics V. 26. The writer used descriptive and causal approach. The sampling technique used was convenience sampling. The sample size was 97 customers. The results of hypothesis test showed that brand image, packaging and promotion have an influence on customer purchase decision at either partial or simultaneous. Furthermore, brand image, packaging and promotion have 48,7% influence on customer purchase decision. This research also passed the validity, reliability, normality, multicollinearity, heteroscedasticity, multiple linear regression test and the equation is Y = 2.546 + 0.433 X1 + 0.306 X2+ 0.302 X3. Recommendations for PT. Bunda Sari Legit (Affinois) include can utilize a variety of social media in the promotion of instagram especially regularly and consistently, Affinois can improve the design of attractive packaging and job training for employees./
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Lim, Anastasia Astrid
NIM03011210021
anastasia.inchi@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Sitompul, Thomson
0304019301
thomson.sitompul@uph.edu
Uncontrolled Keywords: Brand image; packaging; promotion; customer purchase decision
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Medan > Business School > Management
Current > Faculty/School - UPH Medan > Business School > Management
Depositing User: Anastasia Astrid Lim
Date Deposited: 28 Feb 2025 04:54
Last Modified: 24 Mar 2025 06:38
URI: http://repository.uph.edu/id/eprint/67323

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