Pengaruh professional identity dan resilience terhadap turnover intention dengan mediasi job satisfaction, work engagement dan burnout pada PT XYZ, Jakarta

Pranata, Agus Adi (2024) Pengaruh professional identity dan resilience terhadap turnover intention dengan mediasi job satisfaction, work engagement dan burnout pada PT XYZ, Jakarta. Masters thesis, Universitas Pelita Harapan.

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Abstract

Penelitian ini mengkaji pengaruh professional identity dan resilience terhadap niat karyawan untuk meninggalkan pekerjaan, dengan fokus penelitian pada karyawan PT XYZ, sebuah perusahaan startup di tahap awal pengembangan. Dengan job satisfaction, work engagement, dan burnout berperan sebagai variabel mediasi yang dijadikan hipotesis memiliki peran penting dalam menentukan hubungan antara professional identity serta resilience dengan turnover intention. Tujuan penelitian ini adalah untuk menganalisis pengaruh konstruk psikologis terhadap turnover intention, khususnya dalam konteks perusahaan startup yang menghadapi tantangan tinggi dalam mempertahankan karyawan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode partial least square–sequential equation model (PLSSEM), data yang dikumpulkan melalui kuesioner terstruktur yang diisi oleh karyawan PT XYZ. Hasil analisis data menunjukkan bahwa professional identity dan resilience berkontribusi signifikan terhadap peningkatan job satisfaction dan work engagement serta penurunan tingkat burnout, yang kemudian berdampak pada penurunan niat karyawan untuk keluar dari pekerjaan. Temuan ini memberikan kontribusi praktis bagi manajemen startup dalam mempertahankan karyawan, yaitu dengan memperkuat professional identity, mengembangkan resilience melalui pelatihan, memberikan kompensasi yang adil, menjaga keterlibatan karyawan dengan pelatihan kepemimpinan dan kerja tim, serta mengevaluasi dan redistribusi beban kerja karyawan. Rekomendasi ini diharapkan dapat membantu perusahaan meningkatkan retensi karyawan di ekosistem startup, karena keberlanjutan tenaga kerja menjadi faktor krusial bagi pertumbuhan perusahaan di tahap awal pengembangan. / This study examines the influence of professional identity and resilience on employees' intentions to leave their jobs, focusing specifically on employees at PT XYZ, an early-stage startup. Job satisfaction, work engagement, and burnout serve as hypothesized mediating variables, playing a crucial role in determining the relationship between professional identity, resilience, and turnover intention. This research aims to explore how each of these psychological constructs impacts turnover intention, particularly within a startup context where employee retention poses a significant challenge. Using a quantitative approach and partial least square–sequential equation model (PLS-SEM), data were collected through structured questionnaires completed by PT XYZ employees. The analysis results show that professional identity and resilience significantly contribute to increased job satisfaction and work engagement, as well as decreased burnout levels, which subsequently lower employees' turnover intentions. These findings offer practical implications for startup management in retaining employees, including strengthening professional identity, fostering resilience through targeted training, providing equitable compensation, retaining employee engagement through teamwork and leadership training, and evaluating and redistriibution employee workload. These recommendations are expected to help startups enhance employee retention, as workforce sustainability remains a critical factor for growth during the early stages of a company’s development.
Item Type: Thesis (Masters)
Creators:
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ORCID
Pranata, Agus Adi
NIM01618220001
UNSPECIFIED
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Kho, Ardi
NIDN0308056002
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Uncontrolled Keywords: Professional Identity ; Resilience ; Turnover Intention ; Job Satisfaction ; Work Engagement ; Burnout ; Retensi Karyawan ; Startup
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Depositing User: Phillips Iman Heri Wahyudi
Date Deposited: 26 Feb 2025 11:38
Last Modified: 26 Feb 2025 11:38
URI: http://repository.uph.edu/id/eprint/67363

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