Sukher, Ferdinand (2024) Faktor-faktor yang memengaruhi visit intention pada wisata medis di Indonesia. Masters thesis, Universitas Pelita Harapan.
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Abstract
Penelitian ini dilakukan dalam rangka pengujian dan analisis pengaruh attitude, subjective norm, perceived behavioral control, destination image, electronic word of mouth, dan perceived risk terhadap visit intention dalam kaitannya dengan wisata medis ke luar negeri. Theory of planned behavior digunakan sebagai dasar teori dan kerangka dasar model penelitian dengan modifikasi variabel lainnya. Penelitian ini merupakan usaha dalam memberikan gambaran yang lebih lengkap mengenai faktor-faktor yang membentuk intensi masyarakat melakukan perjalanan wisata medis ke luar negeri. Metode PLS-SEM digunakan di dalam penelitian dengan sampel sebanyak 304 responden yang memenuhi syarat. Pengumpulan data penelitian dilakukan secara cross-sectional dan kuesioner diisi oleh responden secara jejaring. Hasil dari penelitian ini mengonfirmasi hipotesis terkait adanya hubungan antara attitude, subjective norm, perceived behavioral control, electronic word of mouth, dan destination image terhadap visit intention. Kelima variabel secara individu memiliki korelasi positif yang signifikan dengan visit intention. Temuan yang didapatkan melalui penelitian ini memberikan panduan dalam implikasi manajerial untuk memahami kebutuhan masyarakat terkait pelayanan kesehatan. Perbaikan terhadap attitude dan subjective norm perlu menjadi prioritas dalam mengembangkan pelayanan di dalam negeri. / This study aims to examine and analyze the effects of attitude, subjective norms, perceived behavioral control, destination image, electronic word of mouth, and perceived risk on visit intention concerning outbound medical tourism. The Theory of Planned Behavior is used as the theoretical foundation and framework for the research model, incorporating modifications with additional variables. This research seeks to provide a more comprehensive understanding of the factors influencing individuals' intention to engage in medical tourism abroad. The study employed the PLS-SEM method with a sample of 304 qualified respondents. Data collection was conducted cross-sectionally, and respondents completed the questionnaire online. The results of this study confirm the hypotheses regarding the relationship between attitude, subjective norms, perceived behavioral control, electronic word of mouth, and destination image with visit intention. All five variables individually have a significant positive correlation with visit intention. The findings of this study provide managerial implications for better understanding public needs related to healthcare services. Improvements in attitude and subjective norms should be prioritized to enhance domestic healthcare services.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Sukher, Ferdinand NIM01616230018 ferdinandsukher@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Wuisan, Dewi Sri Surya NIDN0431107004 UNSPECIFIED |
Uncontrolled Keywords: | theory of planned behavior ; visit intention ; destination image ; electronic word of mouth ; medical tourism |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration Current > Faculty/School - UPH Karawaci > Faculty of Medicine > Master of Hospital Administration |
Depositing User: | Ferdinand Sukher |
Date Deposited: | 11 Mar 2025 03:55 |
Last Modified: | 11 Mar 2025 03:55 |
URI: | http://repository.uph.edu/id/eprint/67367 |