Asan, Sucipto (2024) Peran mediasi green brand experience atas anteseden terdahulu terhadap manfaat green brand evangelism. Doctoral thesis, Universitas Pelita Harapan.
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Abstract
The irresponsible consumer behaviors are the contributors of environmental problems. The proenvironmental
value did not automatically translate into green behaviors. The main cause of the gap is
the biased perception of the good intentions of green brand. The perception bias is resolved if consumers
have demonstrated the Green Brand Evangelism (GBEV) behaviors. This research aims to answer the
gap between values and green behaviours in the context of green personal care brands. This research
offers the solution that the subjective internal psychological factors in the form of Environmental Self
Identity (ESI), Self-Green Brand Connection (SBC), Brand Trust (BT), and Green Brand Experience
(GBE) can influence Green Brand Evangelism (GBEV). whereas Green Brand Experience (GBE) played
the mediating role toward GBEV. Samples were taken using a non-probability purposive sampling
approach. Data from 404 respondents was obtained using a questionnaire distributed online using a 1-
7 Likert scale. PLS-SEM method was used in data analysis. This research found that Green Brand
Experience (GBE) significantly mediates the effect of Environmental Self Identity (ESI), Self-Green
Brand Connection (SBC), Brand Trust (BT) on Green Brand Evangelism (GBEV). This research is the
first attempt to introduce the influence of Environmental Self Identity (ESI) toward Green Brand
Experience (GBE) and Green Brand Evangelism (GBEV).. This research also is the first attempt to test
the mediating effect of Green Brand Experience (GBE) on Green Brand Evangelism (GBEV). This
research expands the theories of Experiential Marketing, Brand Experience and Brand Evangelism in
the context of green brands. / Perilaku konsumen yang tidak bertanggung jawab merupakan penyumbang permasalahan
lingkungan. Nilai pro-lingkungan tidak secara otomatis dapat diterjemahkan ke dalam perilaku ramah
lingkungan seorang konsumen. Penyebab utama kesenjangan ini adalah persepsi bias terhadap niat baik
green brand. Bias persepsi teratasi jika konsumen telah menunjukkan perilaku Green Brand Evangelism
(GBEV). Riset ini bertujuan untuk menjawab kesenjangan nilai dan perilaku konsumen dalam konteks
merek perawatan diri ramah lingkungan. Riset ini menawarkan solusi bahwa faktor psikologis internal
subjektif konsumen dalam bentuk Environmental Self Identity (ESI), Self-Green Brand Connection
(SBC), Brand Trust (BT), dan Green Brand Experience (GBE) dapat mempengaruhi Green Brand
Evangelism (GBEV) sementara Green Brand Experience (GBE) berperan sebagai mediator variabel
lainnya terhadap Green Brand Evangelism (GBEV). Sampel diambil dengan menggunakan pendekatan
non-probability purposive sampling. Data dari 404 responden diperoleh dengan menggunakan kuesioner
yang disebar secara online dengan menggunakan skala likert 1-7. Metode PLS-SEM digunakan dalam
analisis data. Riset ini menemukan bahwa GBE secara signifikan memediasi pengaruh Environmental
Self Identity (ESI), Self-Green Brand Connection (SBC), Brand Trust (BT) terhadap Green Brand
Evangelism (GBEV). Riset ini merupakan upaya pertama yang meneliti pengaruh Environmental Self
Identity (ESI)terhadap Green Brand Experience (GBE) dan Green Brand Evangelism (GBEV) serta
upaya pertama untuk menguji efek mediasi Green Brand Experience (GBE) terhadap Green Brand
Evangelism (GBEV). Riset ini memperluas teori Experiential Marketing, Brand Experience dan Brand
Evangelism dalam konteks green brand.
Item Type: | Thesis (Doctoral) |
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Creators: | Creators NIM Email ORCID Asan, Sucipto NIM01617190022 sucipto.asan@uph.edu UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Gabriel, Djoko Sihono NIDN0320086205 sihono.gabriel@uph.edu Thesis advisor Purba, John Tampil UNSPECIFIED UNSPECIFIED |
Uncontrolled Keywords: | Green Brand Evangelism ; Green Brand Experience ; Brand Trust ; Environmental-Self Identity ; Self-Green Brand Connection |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Doctor of Management Current > Faculty/School - UPH Karawaci > Business School > Doctor of Management |
Depositing User: | Phillips Iman Heri Wahyudi |
Date Deposited: | 27 Feb 2025 04:28 |
Last Modified: | 27 Feb 2025 04:31 |
URI: | http://repository.uph.edu/id/eprint/67386 |