Peran mediasi green brand experience atas anteseden terdahulu terhadap manfaat green brand evangelism

Asan, Sucipto (2024) Peran mediasi green brand experience atas anteseden terdahulu terhadap manfaat green brand evangelism. Doctoral thesis, Universitas Pelita Harapan.

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Abstract

The irresponsible consumer behaviors are the contributors of environmental problems. The proenvironmental value did not automatically translate into green behaviors. The main cause of the gap is the biased perception of the good intentions of green brand. The perception bias is resolved if consumers have demonstrated the Green Brand Evangelism (GBEV) behaviors. This research aims to answer the gap between values and green behaviours in the context of green personal care brands. This research offers the solution that the subjective internal psychological factors in the form of Environmental Self Identity (ESI), Self-Green Brand Connection (SBC), Brand Trust (BT), and Green Brand Experience (GBE) can influence Green Brand Evangelism (GBEV). whereas Green Brand Experience (GBE) played the mediating role toward GBEV. Samples were taken using a non-probability purposive sampling approach. Data from 404 respondents was obtained using a questionnaire distributed online using a 1- 7 Likert scale. PLS-SEM method was used in data analysis. This research found that Green Brand Experience (GBE) significantly mediates the effect of Environmental Self Identity (ESI), Self-Green Brand Connection (SBC), Brand Trust (BT) on Green Brand Evangelism (GBEV). This research is the first attempt to introduce the influence of Environmental Self Identity (ESI) toward Green Brand Experience (GBE) and Green Brand Evangelism (GBEV).. This research also is the first attempt to test the mediating effect of Green Brand Experience (GBE) on Green Brand Evangelism (GBEV). This research expands the theories of Experiential Marketing, Brand Experience and Brand Evangelism in the context of green brands. / Perilaku konsumen yang tidak bertanggung jawab merupakan penyumbang permasalahan lingkungan. Nilai pro-lingkungan tidak secara otomatis dapat diterjemahkan ke dalam perilaku ramah lingkungan seorang konsumen. Penyebab utama kesenjangan ini adalah persepsi bias terhadap niat baik green brand. Bias persepsi teratasi jika konsumen telah menunjukkan perilaku Green Brand Evangelism (GBEV). Riset ini bertujuan untuk menjawab kesenjangan nilai dan perilaku konsumen dalam konteks merek perawatan diri ramah lingkungan. Riset ini menawarkan solusi bahwa faktor psikologis internal subjektif konsumen dalam bentuk Environmental Self Identity (ESI), Self-Green Brand Connection (SBC), Brand Trust (BT), dan Green Brand Experience (GBE) dapat mempengaruhi Green Brand Evangelism (GBEV) sementara Green Brand Experience (GBE) berperan sebagai mediator variabel lainnya terhadap Green Brand Evangelism (GBEV). Sampel diambil dengan menggunakan pendekatan non-probability purposive sampling. Data dari 404 responden diperoleh dengan menggunakan kuesioner yang disebar secara online dengan menggunakan skala likert 1-7. Metode PLS-SEM digunakan dalam analisis data. Riset ini menemukan bahwa GBE secara signifikan memediasi pengaruh Environmental Self Identity (ESI), Self-Green Brand Connection (SBC), Brand Trust (BT) terhadap Green Brand Evangelism (GBEV). Riset ini merupakan upaya pertama yang meneliti pengaruh Environmental Self Identity (ESI)terhadap Green Brand Experience (GBE) dan Green Brand Evangelism (GBEV) serta upaya pertama untuk menguji efek mediasi Green Brand Experience (GBE) terhadap Green Brand Evangelism (GBEV). Riset ini memperluas teori Experiential Marketing, Brand Experience dan Brand Evangelism dalam konteks green brand.
Item Type: Thesis (Doctoral)
Creators:
Creators
NIM
Email
ORCID
Asan, Sucipto
NIM01617190022
sucipto.asan@uph.edu
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Gabriel, Djoko Sihono
NIDN0320086205
sihono.gabriel@uph.edu
Thesis advisor
Purba, John Tampil
UNSPECIFIED
UNSPECIFIED
Uncontrolled Keywords: Green Brand Evangelism ; Green Brand Experience ; Brand Trust ; Environmental-Self Identity ; Self-Green Brand Connection
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Doctor of Management
Current > Faculty/School - UPH Karawaci > Business School > Doctor of Management
Depositing User: Phillips Iman Heri Wahyudi
Date Deposited: 27 Feb 2025 04:28
Last Modified: 27 Feb 2025 04:31
URI: http://repository.uph.edu/id/eprint/67386

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