Penelitian ini menganalisis pengaruh Work-Life Balance (WLB), dukungan atasan, dan strategi organisasi terhadap kinerja karyawan, dengan mediasi remote work, pada Lembaga Amil Zakat Nasional Baitul Maal Hidayatullah (BMH) Gerai Jawa Timur. Menggunakan pendekatan kuantitatif dan analisis Partial Least Square (PLS), penelitian ini melibatkan 210 responden. Hasil menunjukkan bahwa Work Life Balance, baik secara individu maupun organisasi, berkontribusi positif terhadap kinerja karyawan. Dukungan atasan memperkuat hubungan ini melalui pemfasilitasan keseimbangan kerja-keluarga. Remote work terbukti sebagai faktor mediasi signifikan, memberikan fleksibilitas namun menghadirkan tantangan terkait isolasi sosial. Penelitian ini memberikan wawasan strategis bagi BMH dalam menyusun kebijakan berbasis keseimbangan kerja-kehidupan dan inovasi digital guna meningkatkan kinerja organisasi dan kesejahteraan karyawan / This study analyzes the influence of Work-Life Balance (WLB), supervisor support, and organizational strategies on employee performance, with remote work as a mediating factor, at Baitul Maal Hidayatullah (BMH) National Zakat Institution, East Java Branch. Using a quantitative approach and Partial Least Square (PLS) analysis, the study involved 210 respondents. The findings indicate that Work-Life Balance, both individual and organizational, positively contributes to employee performance. Supervisor support strengthens this relationship by facilitating work-family balance. Remote work is proven to be a significant mediating factor, offering flexibility while posing challenges related to social isolation. This research provides strategic insights for BMH to develop policies based on work-life balance and digital innovation to enhance organizational performance and employee well-being.