Sari, Ni Kadek Indah Purnama (2024) Pengaruh social media marketing, brand awareness, dan consumer brand engagement terhadap purchase intention skincare MS Glow = The influence of social media marketing, brand awareness, and consumer brand engagement on purchase intention of MS Glow skincare. Bachelor thesis, Universitas Pelita Harapan.
![Title [thumbnail of Title]](http://repository.uph.edu/style/images/fileicons/text.png)
Title.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (80kB)
![Abstract [thumbnail of Abstract]](http://repository.uph.edu/style/images/fileicons/text.png)
Abstract.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (407kB)
![ToC [thumbnail of ToC]](http://repository.uph.edu/style/images/fileicons/text.png)
ToC.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (782kB)
![Chapter1 [thumbnail of Chapter1]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter1.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Chapter2 [thumbnail of Chapter2]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Chapter3 [thumbnail of Chapter3]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (2MB)
![Chapter4 [thumbnail of Chapter4]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (4MB)
![Chapter5 [thumbnail of Chapter5]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (722kB)
![Bibliography [thumbnail of Bibliography]](http://repository.uph.edu/style/images/fileicons/text.png)
Bibliography.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (835kB)
![Appendices [thumbnail of Appendices]](http://repository.uph.edu/style/images/fileicons/text.png)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (11MB)
Abstract
Industri kecantikan di Indonesia mengalami pertumbuhan yang pesat, dengan MS Glow sebagai salah satu merek skincare lokal yang memiliki tingkat pengenalan merek yang tinggi namun menghadapi tantangan dalam dalam penurunan penjualan. Oleh karena itu perlu dilakukan penelitan, bagaimana meningkatkankan niat beli sebagai solusi dari permasalahan tersebut. Penelitian ini bertujuan untuk menganalisis pengaruh social media marketing, brand awareness, dan consumer brand engagement terhadap purchase intention produk skincare MS Glow di Bali. Penelitian ini menggunakan metode kuantitatif dengan pengumpulan data melalui kuesioner Google Form secara online kepada 250 responden yang dipilih menggunakan metode non-probability purposive sampling. Analisis data dilakukan menggunakan PLS-SEM melalui perangkat lunak SmartPLS 4.1.0.0. Hasil penelitian menunjukkan bahwa social media marketing berpengaruh positif terhadap brand awareness, social media marketing berpengaruh positif terhadap consumer brand engagement, social media marketing berpengaruh positif terhadap purchase intention, consumer brand engagement berpengaruh positif terhadap purchase intention, dan brand awareness berpengaruh positif terhadap purchase intention. Temuan ini memberikan pemahaman bahwa strategi pemasaran digital yang efektif melalui media sosial dapat meningkatkan keterlibatan konsumen dan niat beli. Penelitian ini menunjukkan bahwa strategi pemasaran melalui media sosial yang efektif dapat meningkatkan pengenalan merek, keterlibatan konsumen, dan pada akhirnya niat beli konsumen. / The beauty industry in Indonesia is experiencing rapid growth, with MS Glow being one of the leading local skincare brands. Despite its strong brand recognition, MS Glow faces challenges due to declining sales. Therefore, research is needed to explore ways to increase purchase intention as a solution to this issue. This study aims to analyze the influence of social media marketing, brand awareness, and consumer brand engagement on purchase intention for MS Glow skincare products in Bali. This research employs a quantitative method by collecting data through an online Google Form questionnaire distributed to 250 respondents selected using a non-probability purposive sampling method. Data analysis was conducted using PLS-SEM with SmartPLS 4.1.0.0 software. The results indicate that social media marketing positively influences brand awareness, consumer brand engagement, and purchase intention. Additionally, consumer brand engagement and brand awareness also have a positive influence on purchase intention. These findings provide insights that effective digital marketing strategies through social media can enhance consumer engagement and purchase intention. This study concludes that effective social media marketing strategies can improve brand awareness, consumer engagement, and ultimately, consumer purchase intention.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Sari, Ni Kadek Indah Purnama NIM01016220012 kd.indahpurnamasari@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Meranga, Isana S. C. NIDN0331126905 isana.meranga@uph.edu |
Uncontrolled Keywords: | social media marketing; brand awareness; consumer brand engagement; purchase intention. |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | NI KADEK INDAH PURNAMA SARI |
Date Deposited: | 03 Mar 2025 03:20 |
Last Modified: | 03 Mar 2025 03:20 |
URI: | http://repository.uph.edu/id/eprint/67499 |