Herlambang, Richard (2024) Pengaruh social influence, brand image dan product quality terhadap purchase intention pada produk harley Davidson. Masters thesis, Universitas Pelita Harapan.
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Abstract
Indonesia is one of the countries with the largest motorcycle user market in the
world. This then creates competitive competition in the motor vehicle industry, one
of which is in the large motorcycle segment or commonly called cruiser
motorcycles. This study aims to test the influence of social influence, brand image,
product quality and trust variables on purchase intention in the millennial
generation for motorcycle products from the Harley Davidson brand. This study
was conducted on 227 respondents born in the period 1981 - 1996. The method
used is quantitative with Partial least Square – Sequential Equation Model (PLSSEM)
analysis techniques. The results of the study show that all hypotheses are
accepted and positive. This means that social influence, brand image and product
quality have a positive effect on purchase intention, as well as trust which has a
positive effect on social influence. Based on the results of this study, it is hoped that
the managerial party can adapt the sophisticated features that are trending on
Harley Davidson motorcycles in order to reach the millennial market share, and
can also expand the scope of the community because social influence can have an
influence on having a motorcycle from the Harley Davidson brand. / Indonesia merupakan salah satu negara dengan pasar pengguna motor yang terbesar
di Dunia. Hal ini kemudian menciptakan persaingan yang kompetitif di industri
kendaraan bermotor, salah satunya adalah pada segment motor besar atau biasa
disebut motor cruiser. Penelitian ini bertujuan untuk menguji pengaruh antara
variabel social influence, brand image, product quality dan trust dengan purchase
intention pada generasi millenial untuk produk motor dari merek Harley Davidson.
Penelitian ini dilakukan pada 227 responden lahir pada rentang tahun 1981 – 1996.
Metode yang digunakan adalah kuantitatif dengan teknik analisis Partial least
Square – Sequential Equation Model (PLS-SEM). Hasil penelitian menunjukkan
bahwa seluruh hipotesis diterima dan bersifat positif. Artinya social influence,
brand image dan product quality berpengaruh positif terhadap purchase intention,
begitu juga dengan trust yang berpengaruh positif terhadap social influence.
Berdasarkan hasil pada penelitian ini, diharapkan pihak manajerial dapat
mengadaptasi fitur canggih yang sedang tren pada motor Harley Davidson agar
dapat meraih pangsa pasar millenial, dan juga dapat memperluas cakupan
komunitas karena agar social influence dapat memberikan pengaruh untuk memiliki
motor dari brand Harley Davidson.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Herlambang, Richard NIM01619230045 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Kho, Ardi NIDN0308056002 UNSPECIFIED |
Uncontrolled Keywords: | Motor Cruiser ; Purchase intention ; Social influence ; Brand image ; Trust ; Product quality |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Phillips Iman Heri Wahyudi |
Date Deposited: | 04 Mar 2025 04:43 |
Last Modified: | 04 Mar 2025 04:43 |
URI: | http://repository.uph.edu/id/eprint/67552 |