Analisis pengaruh strategi pemasaran social media advertising dan product bundling terhadap impulsive buying behavior dengan dimoderasi oleh brand image: studi kasus pada Sodare Kopi di Jakarta

Fauzi, Nona Aisyah (2024) Analisis pengaruh strategi pemasaran social media advertising dan product bundling terhadap impulsive buying behavior dengan dimoderasi oleh brand image: studi kasus pada Sodare Kopi di Jakarta. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh strategi pemasaran melalui Social Media Advertising dan Product Bundling terhadap Impulsive Buying Behavior, dengan Brand Image sebagai variabel moderasi. Persaingan ketat dalam industri coffee shop di Jakarta, di mana banyak kedai kopi, termasuk Sodare Kopi, menghadapi tantangan dalam menjaga pertumbuhan penjualan di tengah meningkatnya jumlah coffee shop di Indonesia. Data Asosiasi Pengusaha Kopi dan Cokelat Indonesia (APKCI) menunjukkan pertumbuhan pesat industri kopi di Indonesia, namun Sodare Kopi mengalami penurunan penjualan signifikan pada tahun 2024. Penelitian ini berfokus pada penerapan strategi pemasaran yang dapat meningkatkan pembelian impulsif dan loyalitas pelanggan. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik survei pada 100 responden yang merupakan konsumen Sodare Kopi. Penelitian ini menguji pengaruh Social Media Advertising dan Product Bundling terhadap perilaku pembelian impulsif, serta menganalisis peran moderasi Brand Image dalam hubungannya. Hasil analisis menunjukkan bahwa baik Social Media Advertising maupun Product Bundling memiliki pengaruh positif terhadap Impulsive Buying Behavior pada konsumen. Selain itu, Brand Image yang positif memperkuat hubungan antara strategi pemasaran tersebut dan perilaku pembelian impulsive. Kesimpulan dari penelitian ini adalah bahwa strategi pemasaran melalui iklan media sosial dan bundling produk efektif dalam meningkatkan pembelian impulsif konsumen pada industri coffee shop, terutama didukung oleh Brand Image yang baik. Implikasi praktis dari hasil penelitian ini dapat memberikan pedoman bagi pelaku usaha coffee shop dalam merancang strategi pemasaran yang lebih efektif untuk menarik konsumen dan meningkatkan loyalitas pelanggan./This study aims to analyze the effect of marketing strategies through Social Media Advertising and Product Bundling on Impulsive Buying Behavior, with Brand Image as a moderating variable. Tight competition in the coffee shop industry in Jakarta, where many coffee shops, including Sodare Kopi, face challenges in maintaining sales growth amidst the increasing number of coffee shops in Indonesia. Data from the Indonesian Coffee and Chocolate Entrepreneurs Association (APKCI) shows the rapid growth of the coffee industry in Indonesia, but Sodare Kopi experienced a significant decline in sales in 2024. This study focuses on the implementation of marketing strategies that can increase impulsive buying and customer loyalty. The research method used is a quantitative approach with a survey technique on 100 respondents who are Sodare Kopi consumers. This study tests the effect of Social Media Advertising and Product Bundling on impulsive buying behavior, and analyzes the moderating role of Brand Image in its relationship. The results of the analysis show that both Social Media Advertising and Product Bundling have a positive influence on Impulsive Buying Behavior in consumers. In addition, a positive Brand Image strengthens the relationship between these marketing strategies and impulsive buying behavior. The conclusion of this study is that marketing strategies through social media advertising and product bundling are effective in increasing consumer impulse purchases in the coffee shop industry, especially supported by a good Brand Image. The practical implications of the results of this study can provide guidelines for coffee shop business actors in designing more effective marketing strategies to attract consumers and increase customer loyalty.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Fauzi, Nona Aisyah
NIM01015220007
nonasyh1031@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Patria, Danet Arya
NIDN0325017206
danet.patria@uph.edu
Uncontrolled Keywords: social media advertising; product bundling; impulsive buying behavior; brand image; coffee shop.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: NONA AISYAH FAUZI
Date Deposited: 24 Mar 2025 02:37
Last Modified: 24 Mar 2025 02:37
URI: http://repository.uph.edu/id/eprint/67756

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