Juliana, Lany (2024) Peran social brand engagement sebagai moderasi dalam mempengaruhi brand equity dan purchase intention pada TikTok: studi kasus Somethinc di Jakarta dan sekitarnya = The role of social brand engagement as a moderator affecting brand equity and purchase intention on TikTok: a case study from Somethinc in Greater Jakarta. Bachelor thesis, Universitas Pelita Harapan.
![Title [thumbnail of Title]](http://repository.uph.edu/style/images/fileicons/text.png)
Tittle.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (191kB)
![Abstract [thumbnail of Abstract]](http://repository.uph.edu/style/images/fileicons/text.png)
Abstract.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (441kB)
![ToC [thumbnail of ToC]](http://repository.uph.edu/style/images/fileicons/text.png)
ToC.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (938kB)
![Chapter1 [thumbnail of Chapter1]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 1.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Chapter2 [thumbnail of Chapter2]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (2MB)
![Chapter3 [thumbnail of Chapter3]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (4MB)
![Chapter4 [thumbnail of Chapter4]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (5MB)
![Chapter5 [thumbnail of Chapter5]](http://repository.uph.edu/style/images/fileicons/text.png)
Chapter 5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Bibliography [thumbnail of Bibliography]](http://repository.uph.edu/style/images/fileicons/text.png)
Bibliography.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (2MB)
![Appendices [thumbnail of Appendices]](http://repository.uph.edu/style/images/fileicons/text.png)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (2MB)
Abstract
Social media tidak hanya sebagai wadah interaksi atau berbagi kehidupan individu,
tetapi juga dimanfaatkan untuk proses pemasaran. TikTok merupakan salah satu
platform social media yang meningkat pesat kenaikan penggunanya. Produk
kecantikan merupakan kategori video kedua yang paling banyak dicari pengguna
TikTok di Indonesia. Dengan kemudahan akses informasi serta banyaknya pilihan
produk dan merek skincare dapat membantu individu untuk memilih dan yakin
terhadap suatu merek. Penelitian ini bertujuan untuk menganalisis peran social
brand engagement sebagai moderator dalam mempengaruhi brand awareness,
brand association, perceived quality, dan purchase intention pada social media
TikTok, dengan studi kasus pada merek Somethinc diwilayah Jabodetabek.
Penelitian ini menggunakan metode penelitian kuantitatif, dengan sampel yang
digunakan sebanyak 362 responden dan populasi penelitian yang mencakup
individu berusia 17 tahun hingga >35 tahun yang merupakan pengguna aktif
platform TikTok serta menggunakan produk skincare, dan analisa data yang
digunakan yaitu SmartPLS 4.0. Melalui penelitian ini, peneliti mengharapkan
adanya pengembangan teori yang dibahas di dalamnya tentang analisis minat beli
pada konsumen terhadap kegiatan promosi pada siaran langsung TikTok sebagai
bentuk social media marketing di Indonesia. Hasil penelitian menunjukkan bahwa
tidak adanya pengaruh positif brand awareness terhadap purchase intention,
adanya pengaruh positif brand association terhadap purchase intention, adanya
pengaruh positif perceived quality terhadap purchase intention, tidak terbukti social
brand engagement memoderasi secara signifikan pada hubungan brand awareness
dan purchase intention, terbukti bahwa social brand engagement sebagai moderasi
mampu memperkuat hubungan brand association dan purchase intention, serta
tidak terbukti social brand engagement memoderasi secara signifikan pada
hubungan perceived quality dan dan purchase intention. / Social media is not only a platform for interaction or sharing individual lives but
also utilized for marketing processes. TikTok is one of the social media platforms
that has seen a rapid increase in users. Beauty products are the second most
searched video category by TikTok users in Indonesia. The ease of access to
information and the wide range of skincare products and brands help individuals
choose and trust a brand. This study aims to analyze the role of social brand
engagement as a moderator in influencing brand awareness, brand association,
perceived quality, and purchase intention on TikTok, with a case study on the
Somethinc brand in the Greater Jakarta area. This research uses a quantitative
research method, with a sample of 362 respondents and a research population that
includes individuals aged 17 to over 35 years who are active users of the TikTok
platform and use skincare products. The data analysis used is SmartPLS 4.0.
Through this research, the researcher hopes to develop the theory discussed within
it about the analysis of consumer purchase intention towards promotional activities
on TikTok live broadcasts as a form of social media marketing in Indonesia. The
results of the study show that there is no positive influence of brand awareness on
purchase intention, there is a positive influence of brand association on purchase
intention, there is a positive influence of perceived quality on purchase intention,
social brand engagement does not significantly moderate the relationship between
brand awareness and purchase intention, social brand engagement as a moderator
can strengthen the relationship between brand association and purchase intention,
and social brand engagement does not significantly moderate the relationship
between perceived quality and purchase intention.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Juliana, Lany NIM01015220084 lany.shawol@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Samuel, Sylvia NIDN0301078103 sylvia.samuel@uph.edu |
Uncontrolled Keywords: | social brand engagement; brand awareness; brand association; perceived quality; purchase intention; TikTok; Somethinc. |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | Lany Juliana |
Date Deposited: | 14 Mar 2025 12:43 |
Last Modified: | 14 Mar 2025 12:43 |
URI: | http://repository.uph.edu/id/eprint/67781 |