Purnomo, Ade Erinna (2024) Analisis pengaruh attitude, subjective norms, perceived behavioral control, environmental concern, convenience, and trust terhadap purchase intention pada konsumen restaurant Subway di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
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Abstract
Industri makanan cepat saji di Indonesia terus berkembang pesat, seiring dengan
gaya hidup masyarakat yang semakin sibuk dan pengaruh budaya Barat. Penelitian
ini bertujuan untuk menganalisis pengaruh attitude, subjective norms, perceived
behavioral control, environmental concern, convenience, dan trust terhadap
purchase intention konsumen restoran Subway di Kota Surabaya.Penelitian ini
menggunakan metode kuantitatif dengan analisis data melalui SPSS. Responden
dipilih dengan teknik probability sampling, menggunakan skala Likert, dan terdiri
dari 100 konsumen Subway di Surabaya, berusia 17–60 tahun, serta telah membeli
dan mengonsumsi produk Subway lebih dari dua kali.Hasil penelitian menunjukkan
bahwa attitude dan perceived behavioral control tidak berpengaruh terhadap
purchase intention. Sementara itu, subjective norms, environmental concern,
convenience, dan trust berpengaruh positif terhadap niat pembelian
konsumen.Temuan ini dapat membantu dalam strategi pemasaran, pengembangan
produk, serta peningkatan edukasi konsumen terkait restoran Subway di Indonesia / The fast-food industry in Indonesia continues to grow rapidly, driven by increasingly busy lifestyles and the influence of Western culture. This study aims to analyze the effect of attitude, subjective norms, perceived behavioral control, environmental concern, convenience, and trust on purchase intention among consumers of Subway restaurants in Surabaya.This research employs a quantitative method, with data analysis conducted using SPSS. Respondents were selected through probability sampling, using a Likert scale, and consisted of 100 Subway consumers in Surabaya, aged 17–60 years, who had purchased and consumed Subway products more than twice.The results indicate that attitude and perceived behavioral control do not influence purchase intention. Meanwhile, subjective norms, environmental concern, convenience, and trust positively influence consumer purchase intention.These findings provide valuable insights for marketing strategies, product development, and consumer education regarding Subway restaurants in Indonesia
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Purnomo, Ade Erinna NIM02011210046 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Gunawan, Hananiel M. UNSPECIFIED UNSPECIFIED |
Uncontrolled Keywords: | attitude; subjective norms; perceived behavioral control; environmental concern; convenience; trust; purchase intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
Depositing User: | Rafael Rudy |
Date Deposited: | 17 Mar 2025 04:42 |
Last Modified: | 17 Mar 2025 04:42 |
URI: | http://repository.uph.edu/id/eprint/67808 |