Sitanggang, Nael Vedro Allison (2024) Analisis kualitas website infopemilu.kpu.go.id menggunakan metode eucs (study kasus di Sumatera Utara). Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Di era digital saat ini, akses informasi yang cepat dan aman menjadi kebutuhan penting
bagi pengguna, terutama dalam konteks pemilihan umum. Komisi Pemilihan Umum
(KPU) di Indonesia menyediakan portal resmi, yaitu InfoPemilu.kpu.go.id, yang
berfungsi sebagai platform yang memberikan informasi terkait pemilu kepada
masyarakat. Selain itu, kualitas web tidak hanya ditentukan oleh kelengkapan informasi
yang disajikan, melainkan juga oleh sejauh mana pengguna dapat mengakses dan
memanfaatkan informasi tersebut dengan mudah dan efektif. Tujuan penelitian ini adalah
untuk menganalisis faktor-faktor yang dapat dari tingkat kualitas penggunaan web
infopemilu.kpu.go.id. Metode pengumpulan data menggunakan pendekatan kuantitatif
yaitu dengan melakukan studi literatur dan penyebaran angket (kuesioner). Teknik
pengambilan sampel menggunakan teknik purposive sampling dimana pemilihan sampel
dengan kriteria untuk responden adalah pengguna yang pernah mengakses web
infopemilu.kpu.go.id. Penyusunan kuesioner menggunakan metode EUCS yang memiliki
lima variabel yaitu, isi (content), akurat (accuracy), bentuk (format), kemudahan
pengguna (ease of use), dan ketepatan waktu (timeliness). Metode analisis data kuesioner
dengan melakukan pengujian validitas dan reliabilitas. Selain itu, teknik pengolahan data
yang digunakan adalah analisis regresi linear berganda dengan menggunakan software
SPSS.
Hasil pengolahan data yang didapatkan menunjukkan bahwa tidak berpengaruh kepada
kepuasan pengguna secara signifikan adalah faktor kemudahan pengguna (ease of use)
dan ketepatan waktu (timeliness). Sedangkan, hasil pengolahan data yang menunjukkan
bahwa web infopemilu.kpu.go.id pada faktor isi (content), akurat (accuracy), dan bentuk
(format) berpengaruh kepada kepuasan pengguna seccara signifikan.
/ In the current digital age, fast and secure access to information has become a crucial
need for users, especially in the context of general elections. The General Elections
Commission (KPU) of Indonesia provides an official portal, InfoPemilu.kpu.go.id, which
serves as a platform offering election-related information to the public. Web quality is
determined not only by the completeness of the information presented but also by how
easily and effectively users can access and utilize that information. The objective of this
study is to analyze the factors influencing the quality of the InfoPemilu.kpu.go.id website.
The data collection method used a quantitative approach by conducting a literature
review and distributing questionnaires. The sampling technique employed purposive
sampling, where respondents were selected based on the criterion of having accessed the
InfoPemilu.kpu.go.id website. The questionnaire was designed using the EUCS method,
which comprises five variables: content, accuracy, format, ease of use, and timeliness.
Data analysis was conducted by testing the validity and reliability of the questionnaire.
Additionally, data processing utilized multiple linear regression analysis using SPSS
software.
The results indicated that ease of use and timeliness factors did not significantly affect
user satisfaction. On the other hand, content, accuracy, and format factors significantly
influenced user satisfaction with the InfoPemilu.kpu.go.id website.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Sitanggang, Nael Vedro Allison NIM03081200055 naelvedro@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Maulana, Ade NIDN0317049201 ade.maulana@lecturer.uph.edu |
Uncontrolled Keywords: | Kepuasan Pengguna; Web infopemilu.kpu.go.id; Metode EUCS |
Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
Depositing User: | Nael Vedro Allison Sitanggang |
Date Deposited: | 07 Apr 2025 03:49 |
Last Modified: | 07 Apr 2025 03:49 |
URI: | http://repository.uph.edu/id/eprint/67993 |