Tandriana, Jovita (2024) The influence of promotion, brand image, and restaurant atmosphere towards purchase intention at The Naked Meat Medan. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
The culinary industry steadily expands and flourish in different
circumstances, expanding in scope and improving in standards, as food and
beverages are fundamental human necessities. By creating innovative dining
concepts, introducing new culinary trends, and improving service quality, the food
and beverage industry constantly adapts to meet the changing demands and
preferences of consumers. The purpose of this research is to examine the influence
of independent variables, which are Promotion, Brand Image, and Restaurant
Atmosphere towards the dependent variable namely Purchase Intention, with four
hypotheses to be tested. This study adopts a quantitative approach, involving
interviews with the research object, and questionnaire serving as the primary data
collection method. Journals, books and other online resources were utilized as a
secondary source. A total of 97 respondents, determined using Lemeshow formula,
were sampled for the research. All data collected in this research were processed by
using SPSS 22.0 software and Microsoft Excel. The research object is The Naked
Meat Medan, a pork ribs restaurant that is located in Yanglim Plaza building at
Emas Street Medan City. The research reveals that promotion, brand image, and
restaurant atmosphere collectively influence eighty-two-point two percent (82.2%)
of customers’ purchase intention. Recommendations for the restaurant’s
improvement include increasing promotional engagement, partnering with food
influencers, enhancing design and ambience, ensuring good quality of food and
maintaining cleanliness. Future research could explore different models to study
additional variables, and to examine the rest of 17.8% variables that influence
purchase intention/ Industri kuliner terus berkembang dan tumbuh dalam berbagai kondisi,
memperluas cakupan dan meningkatkan standar, karena makanan dan minuman
adalah kebutuhan dasar manusia. Dengan menciptakan konsep bersantap yang
inovatif, memperkenalkan tren kuliner baru, dan meningkatkan kualitas layanan,
industri makanan dan minuman terus beradaptasi untuk memenuhi perubahan
permintaan dan preferensi konsumen. Tujuan dari penelitian ini adalah untuk
mengkaji pengaruh variabel independen, yaitu Promosi, Citra Merek, dan Suasana
Restoran terhadap variabel dependen yaitu Minat Beli, dengan empat hipotesis
yang akan diuji. Penelitian ini menggunakan pendekatan kuantitatif, melibatkan
wawancara dengan objek penelitian, dan kuesioner sebagai metode pengumpulan
data utama. Jurnal, buku, dan sumber daya online lainnya digunakan sebagai
sumber sekunder. Sebanyak 97 responden, yang ditentukan menggunakan rumus
Lemeshow, dijadikan sampel dalam penelitian ini. Semua data yang dikumpulkan
diproses menggunakan perangkat lunak SPSS 22.0 dan Microsoft Excel. Objek
penelitian ini adalah The Naked Meat Medan, sebuah restoran iga babi yang
terletak di gedung Yanglim Plaza di Jalan Emas, Kota Medan. Penelitian ini
mengungkapkan bahwa promosi, citra merek, dan suasana restoran secara
bersama-sama mempengaruhi minat beli pelanggan sebesar delapan puluh dua
koma dua persen (82.2%). Rekomendasi untuk peningkatan restoran termasuk
meningkatkan keterlibatan promosi, bekerja sama dengan influencer makanan,
meningkatkan desain dan suasana restoran, memastikan kualitas makanan yang
baik, dan menjaga kebersihan. Penelitian di masa depan dapat menggunakan
model yang berbeda untuk meneliti variabel lain yang berpotensi dan dapat
meneiliti 17.8% sisa variabel yang mempengaruhi minat beli.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Tandriana, Jovita NIM03013210014 Jovitatanndriana@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Bukidz, Danny Philippe NIDN0112128104 danny.bukidz@uph.edu |
Uncontrolled Keywords: | Brand Image; Promotion; Purchase intention; Restaurant Atmosphere |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Depositing User: | Jovita Tandriana |
Date Deposited: | 08 Apr 2025 07:01 |
Last Modified: | 08 Apr 2025 07:01 |
URI: | http://repository.uph.edu/id/eprint/68020 |