Sugianto, Joanne (2024) ANALISIS HUKUM PERLINDUNGAN KONSUMEN ATAS PRODUK KOSMETIK YANG DIKLAIM SECARA BERLEBIHAN (OVERCLAIM). Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Indonesia’s cosmetic industry is currently experiencing huge growth. In 2023, it is
known that there are around 1,010 (one thousand and ten) cosmetic companies in
Indonesia. The large number of cosmetic product businesses in Indonesia has
ultimately led to the large number of new cosmetic products in the Indonesian
cosmetics industry. Based on the Indonesian Food and Drug Authority’s (BPOM)
data, there are around 510 thousand cosmetic products registered in 2024. The
large number of cosmetic companies and products in Indonesia, shows tight
competition between business actors. Seeing those tight competitions, business
actors are required to have new strategies and innovations in order to attract the
attention of consumers. One of those strategies is through claims. In Indonesia,
claims are protected by the BPOM Regulation 3/2022. Business actors are expected
to comply with the BPOM Regulation 3/2022 when making cosmetic product
claims. Unfortunately, while making those claims, lots of business actors use
excessive claims or overclaim to attract customers to buy their cosmetic products.
Moving along with that, this study aims to distinguish cosmetic product claims that
are allowed and cosmetic product claims that are classified as overclaim and to
analyze the protection that consumers will be receiving as results of overclaim in
order to achieve legal certainty. To do those, a normative legal research approach
is employed to analyze regulations relating to consumer protection and cosmetic
product claims. Through those methods, it is indicated that cosmetic product claims
are classified as overclaim when they violate the requirements of cosmetic product
claims in the BPOM Regulation 3/2022 and its Appendix. Which contains claims
that are permitted and prohibited for advertising in cosmetic products. Consequent
with overclaim advertising being prohibited, affected consumers have the rights to
demand liability, receive compensation, and take legal action towards business
actors.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Sugianto, Joanne NIM01051210076 joanne.natasha22@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Limenta, Michelle NIDN305028101 michelle.limenta@uph.edu |
Uncontrolled Keywords: | consumer protection; cosmetic product; overclaim |
Subjects: | K Law > K Law (General) |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Law > Law Current > Faculty/School - UPH Karawaci > Faculty of Law > Law |
Depositing User: | Magang Input |
Date Deposited: | 08 May 2025 07:27 |
Last Modified: | 08 May 2025 07:27 |
URI: | http://repository.uph.edu/id/eprint/68335 |