Fernanda, Asya Della (2025) Keunggulan kompetitif bisnis keluarga dalam bidang kuliner : studi kasus pada senusa cita rasa kita. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Penelitian ini bertujuan untuk mengkaji faktor-faktor yang mendukung
keunggulan kompetitif pada bisnis keluarga di industri kuliner, dengan studi kasus
pada Senusa Cita Rasa Kita di Bandung. Di tengah persaingan yang semakin ketat
dan perkembangan teknologi yang pesat, bisnis keluarga dituntut untuk mampu
berinovasi tanpa kehilangan identitas tradisionalnya. Penelitian ini menggunakan
pendekatan kualitatif dengan paradigma konstruktivis dan strategi studi kasus. Data
diperoleh melalui wawancara mendalam, observasi, dan dokumentasi, melibatkan
pemilik, karyawan, dan konsumen. Hasil penelitian mengidentifikasi lima faktor
utama yang membentuk keunggulan kompetitif, yaitu pengalaman keluarga, cita
rasa autentik, kualitas produk dan layanan, adaptasi teknologi, dan inovasi produk.
Temuan ini disusun dalam bentuk mini model theory yang menunjukkan kontribusi
masing-masing faktor terhadap keunggulan kompetitif. Penelitian ini memberikan
wawasan praktis bagi pelaku bisnis kuliner keluarga dalam membangun daya saing
berkelanjutan melalui kekuatan tradisi dan inovasi.
/
This study aims to examine the factors that support competitive advantage
in family businesses in the culinary industry, with a case study on Senusa Cita Rasa
Kita in Bandung. Amidst increasingly tight competition and rapid technological
developments, family businesses are required to be able to innovate without losing
their traditional identity. This study uses a qualitative approach with a
constructivist paradigm and strategic case studies. Data were obtained through in-
depth interviews, observations, and documentation, involving owners, employees,
and consumers. The results of the study identified five main factors that form
competitive advantage, namely family experience, authentic taste, product and
service quality, technological conditions, and product innovation. These findings
are arranged in a mini-model theory that shows the contribution of each factor to
competitive advantage. This study provides practical insights for family culinary
business actors in building sustainable competitiveness through the power of
tradition and innovation.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Fernanda, Asya Della NIM01011210198 asyadella19@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Tan, Jacob Donald NIDN0316097704 jacob.tan@uph.edu |
Uncontrolled Keywords: | bisnis keluarga; kuliner; keunggulan kompetitif; studi kasus; family business; culinary; competitive advantage. |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | ASYA DELLA FERNANDA |
Date Deposited: | 11 Jun 2025 16:57 |
Last Modified: | 11 Jun 2025 16:57 |
URI: | http://repository.uph.edu/id/eprint/68619 |