Leba, Theresia Silvie Lena (2025) Pengaruh quality of benefits value, monetary value, social status value, information value, preference value, terhadap purchase intention melalui brand image pada Kambaniru Beach Hotel & Resort – Sumba TIMUR. Masters thesis, Universitas Pelita Harapan.
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Abstract
ersepsi dari konsumen adalah bagian dari perjalanan suatu merek untuk mendapatkan citra
yang dapat dipandang lebih baik dari sebelumnya karena konsumen sudah melakukan evaluasi
dan mengamati secara keseluruhan berdasarkan informasi yang sudah digali dari berbagai
sumber. Ketika konsumen membuat suatu pertimbangan, variabel yang perlu di evaluasi dari
berbagai faktor yang ada menggunakan beberapa jenis seperti pada penelitian ini dengan
menggunakan quality of benefits value, monetary value, social status value, information value,
preference value, yang diharapkan dalam penelitian ini, akan mempengaruhi brand image dari
objek penelitian peneliti yaitu Hotel Kambaniru yang ada di Sumba Timur. Ketika citra merek
meningkat maka akhirnya akan memunculkan niat membeli atau bertransaksi (purchase
intention). Penelitian ini menggunakan metode non-probability sampling yang ditujukan secara
langsung kepada konsumen yang sudah menginap di Hotel Kambaniru Sumba Timur selama
periode Oktober 2024. Pengumpulan data responden dibagikan secara online untuk
mempermudah peneliti dalam mengumpulkan data agar selanjutnya dapat di olah. Penelitian
ini menggunakan analisis SEM (Structural Equation Modeling) dengan aplikasi PLS-SEM.
Hasil dari penelitian ini menunjukkan bahwa status sosial memilih pengaruh terhadap citra
merek dan dapat meningkatkan seseorang atau calon konsumen untuk berniat menginap di
Hotel Kambaniru saat mereka berkunjung ke Sumba Timur./Consumer perception is part of a brand's journey to obtain an image that can be viewed better
than before because consumers have evaluated and observed as a whole based on information
that has been dug up from various sources. When consumers make a consideration, the
variables that need to be evaluated from various existing factors use several types such as in
this study using quality of benefits value, monetary value, social status value, information
value, preference value, which are expected in this study, will affect the brand image of the
object of the researcher's research, namely the Kambaniru Hotel in East Sumba. When the
brand image increases, it will eventually give rise to the intention to buy or transact (purchase
intention). This study uses a non-probability sampling method that is aimed directly at
consumers who have stayed at the Kambaniru Hotel, East Sumba during the period of October
2024. The collection of respondent data is shared online to make it easier for researchers to
collect data so that it can be processed later. This study uses SEM (Structural Equation
Modeling) analysis with the PLS-SEM application. The results of this study indicate that social
status has an influence on brand image and can increase a person or potential consumer to
intend to stay at the Kambaniru Hotel when they visit East Sumba.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Leba, Theresia Silvie Lena NIM02619230026 tsilvie1105@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Gunawan, Hananiel 0712118402 UNSPECIFIED |
Uncontrolled Keywords: | quality of benefits value; monetary value; social status value; information value; preference value; brand image; purchase intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Master of Management Current > Faculty/School - UPH Surabaya > Business School > Master of Management |
Depositing User: | Theresia Silvie Lena Leba |
Date Deposited: | 04 Jul 2025 01:40 |
Last Modified: | 04 Jul 2025 01:40 |
URI: | http://repository.uph.edu/id/eprint/69510 |