Yanti, Vicky (2025) The influence of online review, product diversity, and online rating on customers purchase intention at Sociolla. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Sociolla was founded in 2015 to provide better experience of beauty online
shopping nationally. The aim of this research is to analyze whether online review,
product diversity, and online rating have partial and simultaneous influence on
customers purchase intention at Sociolla.
Marketing is comprised of an incredibly broad and diverse set of
strategies. online review, product diversity, and online rating have an important
role in shaping customers purchase intention. Online review, product diversity,
and online rating highly connected with customers purchase intention, revenues
and positive reviews.
The writer used quantitative, descriptive and causal approach. The
sampling technique used was convenience sampling. The sample size was 180
Customers at Sociolla.
This
research also passed the validity, reliability, normality,
multicollinearity, heteroscedasticity.The results of hypothesis test showed that
Online Review, Product Diversity, and Online Rating have influence on
Customers Purchase Intention at Sociolla at either partial or simultaneous.
Recommendations for Sociolla include can utilize online reviews as a
promotional tool to customers, increase local skincare and makeup brands and
can ensure that all ratings given are responded to properly, / Sociolla didirikan pada tahun 2015 untuk memberikan pengalaman
belanja online kecantikan yang lebih baik secara nasional. Tujuan dari penelitian
ini adalah untuk menganalisis apakah ulasan online, keragaman produk, dan
peringkat online memiliki pengaruh secara parsial dan simultan terhadap minat
beli pelanggan di Sociolla.
Pemasaran terdiri dari serangkaian strategi yang sangat luas dan
beragam. Ulasan online, keragaman produk, dan peringkat online memiliki peran
penting dalam membentuk minat beli pelanggan. ulasan online, keragaman
produk, dan peringkat online sangat berhubungan dengan minat beli pelanggan,
pendapatan, dan ulasan positif.
Peneliti menggunakan pendekatan kuantitatif, deskriptif dan kausal.
Teknik pengambilan sampel yang digunakan adalah convenience sampling.
Jumlah sampel sebanyak 180 pelanggan Sociolla.
Penelitian ini juga telah lolos uji validitas, reliabilitas, normalitas,
multikolinieritas, heteroskedastisitas. Hasil uji hipotesis menunjukkan bahwa
ulasan online, keberagman produk, dan peringkat online memiliki pengaruh
terhadap minat beli pelanggan di Sociolla baik secara parsial maupun simultan.
Rekomendasi untuk Sociolla antara lain dapat memanfaatkan online
review sebagai alat promosi kepada pelanggan, memperbanyak merek skincare
dan makeup lokal dan dapat memastikan bahwa semua rating yang diberikan ditanggapi dengan baik,
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Yanti, Vicky NIM03011190023 viiveyyy@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Kaban, Lila Maria NIDN0107068301 lila.kaban@uph.edu |
Uncontrolled Keywords: | Online Review; Product Diversity; Online Rating; Customers Purchase Intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Depositing User: | Vicky Yanti |
Date Deposited: | 15 Jul 2025 05:20 |
Last Modified: | 15 Jul 2025 05:20 |
URI: | http://repository.uph.edu/id/eprint/69729 |