Wijaya, Steven (2025) The influence of brand image, product quality, and sales promotion on purchase decision at PT Enzo Natural Group. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
PT Enzo Natural Group experienced a decline in customer purchase decisions which resulted in decreased sales data. The objective of this study are investigate whether brand image, product quality and sales promotion simultaneous significant partial and simultaneous influence on purchase decision at PT Enzo Natural Group.
Brand image, product quality and sales promotion play an important role in increasing customer purchase decisions can encourage the improvement of sales so that it can be more advanced and developed so that competitiveness can increase.
In this research, the writer used quantitative, descriptive, causal research design and IBM SPSS statistics. The sampling technique used was purposive sampling. The population and sample in the study was 96 customers at PT Enzo Natural Group.
This research passed the validity test, reliability test, normality test, multicollinearity test, heteroscedasticity test, multiple linear regression test. The results of hypothesis test showed that brand image, product quality and sales promotion partial and simultaneous influence purchase decision at PT Enzo Natural Group and adjusted R square value of 63,2%.
Recommendations for PT Enzo Natural Group can elevate the Enzo Marble brand to popularity by focusing on creating a strong brand identity, building brand awareness, and creating a positive customer experience. PT Enzo Natural Group can increase the variety of motifs that are hits in the market. and motifs that bring beauty and elegance through the use of Enzo's signature natural stone inspired by natural stones, marble motifs display unique patterns and colors, creating impressive visuals in various customer rooms so that they can attract customers. PT Enzo Natural Group promotes and spreads through social media so that it can reach customers widely and the promotion period is long enough. / PT Enzo Natural Group mengalami penurunan keputusan pembelian pelanggan yang mengakibatkan data penjualan menurun. Tujuan dari penelitian ini adalah untuk mengetahui apakah citra merek, kualitas produk dan promosi penjualan berpengaruh signifikan secara parsial dan simultan terhadap keputusan pembelian pada PT Enzo Natural Group.
Citra merek, kualitas produk dan promosi penjualan berperan penting dalam meningkatkan keputusan pembelian pelanggan dapat mendorong peningkatan penjualan sehingga dapat lebih maju dan berkembang sehingga daya saing dapat meningkat.
Dalam penelitian ini, penulis menggunakan desain penelitian kuantitatif, deskriptif, kausal dan statistik IBM SPSS. Teknik pengambilan sampel yang digunakan adalah purposive sampling. Populasi dan sampel dalam penelitian ini adalah 96 pelanggan di PT Enzo Natural Group.
Penelitian ini telah melalui uji validitas, uji reliabilitas, uji normalitas, uji multikolinieritas, uji heteroskedastisitas, uji regresi linier berganda. Hasil uji hipotesis menunjukkan bahwa citra merek, kualitas produk dan promosi penjualan berpengaruh secara parsial dan simultan terhadap keputusan pembelian di PT Enzo Natural Group dengan nilai adjusted R square sebesar 63,2%.
Rekomendasi untuk PT Enzo Natural Group dapat meningkatkan popularitas merek Enzo Marble dengan berfokus pada menciptakan identitas merek yang kuat, membangun kesadaran merek, dan menciptakan pengalaman pelanggan yang positif. PT Enzo Natural Group dapat meningkatkan variasi motif yang sedang hits di pasaran. dan motif yang menghadirkan keindahan dan keanggunan melalui penggunaan batu alam khas Enzo yang terinspirasi dari batu alam, motif marmer menampilkan pola dan warna yang unik, menciptakan visual yang mengesankan di berbagai ruangan pelanggan sehingga dapat menarik minat pelanggan. PT Enzo Natural Group melakukan promosi dan penyebaran melalui media sosial sehingga dapat menjangkau pelanggan secara luas dan masa promosinya pun cukup lama.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Wijaya, Steven NIM03011210073 sttevew19@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Lumbantobing, Paul NIDN0312096209 UNSPECIFIED |
Uncontrolled Keywords: | brand image; product quality; sales promotion; purchase decision |
Subjects: | H Social Sciences > H Social Sciences (General) |
Divisions: | University Subject > Current > Faculty/School - UPH Medan > Business School > Management Current > Faculty/School - UPH Medan > Business School > Management |
Depositing User: | Steven Wijaya |
Date Deposited: | 21 Jul 2025 07:57 |
Last Modified: | 21 Jul 2025 07:57 |
URI: | http://repository.uph.edu/id/eprint/69851 |