Barin, Gracia (2025) The influence of instagram marketing, tiktok marketing, brand image, and facilities towards purchase decision at PT Kimchi Hana Tur Medan. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
PT Kimchi Hana Tur Medan has experienced a significant decline in tour
package sales, raising concerns about the effectiveness of its current marketing
strategies. This study investigates the influence of Instagram Marketing (X₁),
TikTok Marketing (X₂), Brand Image (X₃), and Facilities (X₄) on Purchase
Decision (Y).
Using a quantitative approach, data were collected from 71 respondents
who had purchased tour packages from the company. The results of the multiple
linear regression analysis show that Instagram Marketing (X₁) has the strongest
positive influence on purchase decision (t = 2.825, p < 0.05), followed by TikTok
Marketing (X₂) (t = 2.055, p < 0.05). Brand Image (X₃) has a significant but
negative influence (t = -2.105, p < 0.05), while Facilities (X₄) show no significant
effect (t = 0.101, p > 0.05). The F-test result (F = 3.779, p = 0.008) confirms that
all four variables collectively have a significant influence on purchase decision.
However, the coefficient of determination (R² = 0.137) indicates that only
13.7% of the variation in purchase decision is explained by these variables,
suggesting the presence of other influential factors. The study recommends
prioritizing improvements in Instagram and TikTok marketing strategies while
reassessing brand positioning. / PT Kimchi Hana Tur Medan telah mengalami penurunan signifikan dalam
penjualan paket wisata, yang menimbulkan kekhawatiran terhadap efektivitas
strategi pemasaran yang sedang dijalankan. Penelitian ini bertujuan untuk
menganalisis pengaruh Pemasaran Instagram (X₁), Pemasaran TikTok (X₂),
Citra Merek (X₃), dan Fasilitas (X₄) terhadap Keputusan Pembelian (Y).
Dengan menggunakan pendekatan kuantitatif, data dikumpulkan dari 71
responden yang telah membeli paket wisata dari perusahaan tersebut. Hasil
analisis regresi linier berganda menunjukkan bahwa Pemasaran Instagram (X₁)
memiliki pengaruh positif paling kuat terhadap keputusan pembelian (t = 2,825, p
< 0,05), diikuti oleh Pemasaran TikTok (X₂) (t = 2,055, p < 0,05). Citra Merek
(X₃) memiliki pengaruh signifikan namun negatif (t = -2,105, p < 0,05),
sedangkan Fasilitas (X₄) tidak menunjukkan pengaruh yang signifikan (t = 0,101,
p > 0,05). Hasil uji F (F = 3,779, p = 0,008) mengonfirmasi bahwa keempat
variabel secara simultan berpengaruh signifikan terhadap keputusan pembelian.
Namun, nilai koefisien determinasi (R² = 0,137) menunjukkan bahwa
hanya 13,7% variasi dalam keputusan pembelian yang dapat dijelaskan oleh
variabel-variabel tersebut, yang mengindikasikan adanya faktor lain yang juga
berpengaruh. Studi ini merekomendasikan agar perusahaan memprioritaskan
peningkatan strategi pemasaran melalui Instagram dan TikTok serta melakukan
evaluasi ulang terhadap citra merek yang dibangun.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Barin, Gracia NIM03013210006 graciabarin15@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Khong, Rifin NIDN0103037603 rifin.khong@lecturer.uph.edu |
Uncontrolled Keywords: | brand image; facilities; instagram marketing; purchase decision; tiktok marketing |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Depositing User: | Gracia Barin |
Date Deposited: | 21 Jul 2025 07:35 |
Last Modified: | 21 Jul 2025 07:35 |
URI: | http://repository.uph.edu/id/eprint/69904 |