Pengembangan dan implementasi sistem point of sales pada Akane Beauty Studio dan Salon berbasis user centered design

Wisely, Wilbert (2025) Pengembangan dan implementasi sistem point of sales pada Akane Beauty Studio dan Salon berbasis user centered design. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Digitalisasi sistem operasional menjadi kebutuhan penting bagi bisnis di era modern, termasuk pada sektor jasa kecantikan yang memiliki alur kerja cepat dan berulang. Namun, Akane Beauty Studio dan Salon masih menghadapi permasalahan dalam pencatatan penjualan, pembelian, dan manajemen stok yang dilakukan secara manual serta tidak terintegrasi. Hal ini menyebabkan proses operasional menjadi kurang efisien dan rentan terhadap kesalahan pencatatan. Penelitian ini bertujuan untuk mengembangkan dan mengimplementasikan sistem Point of Sales (POS) yang mampu mengintegrasikan laporan penjualan, pembelian, dan stok. Metode yang digunakan adalah User Centered Design (UCD), dengan fokus pada kebutuhan dan kenyamanan pengguna, serta pendekatan Rapid Application Development (RAD) untuk mendukung proses pengembangan sistem yang cepat dan iteratif. Data dikumpulkan melalui observasi, wawancara, dan uji coba prototipe. Hasil implementasi menunjukkan bahwa sistem POS yang dikembangkan dapat meningkatkan efisiensi operasional, mempercepat transaksi dari sebelumnya lebih dari satu menit menjadi di bawah satu menit, serta menghasilkan laporan yang terintegrasi secara otomatis. / Digitalized operational system has become an essential for modern businesses, including those in the beauty service sector where workflows are fast-paced and repetitive. However, Akane Beauty Studio and Salon still face challenges in recording sales, purchases, and inventory manually and without integration. This results in inefficient operations and a high risk of recording errors. This study aims to develop and implement a Point of Sales (POS) system that integrates sales, purchase, and inventory reports. The method used is User Centered Design (UCD), focusing on the needs and convenience of users, along with the Rapid Application Development (RAD) approach to support a fast and iterative system development process. Data was collected through observation, interviews, and prototype testing. The results show that the developed POS system improves operational efficiency by reducing transaction times from over one minute to under one minute, while also generating integrated reports automatically to support faster and more accurate business decision-making.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Wisely, Wilbert
NIM03081210021
wilbertwiselyy@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Maulana, Ade
NIDN0317049201
Ade.maulana@lecturer.uph.edu
Uncontrolled Keywords: Point of Sales; User Centered Design; Sistem Informasi; Efisiensi Operasional; Pengelolaan Stok; Transaksi Penjualan; Pembelian Barang; Laporan Operasional; Salon Kecantikan
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: University Subject > Current > Faculty/School - UPH Medan > School of Information Science and Technology > Information Systems
Current > Faculty/School - UPH Medan > School of Information Science and Technology > Information Systems
Depositing User: Wilbert Wisely
Date Deposited: 24 Jul 2025 04:17
Last Modified: 24 Jul 2025 04:17
URI: http://repository.uph.edu/id/eprint/70087

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