Ong, Jevincent (2025) Analisis faktor-faktor yang mempengaruhi niat beli generasi Z pada platform live commerce di Indonesia. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Live commerce merupakan bentuk evolusi dari e-commerce yang menggabungkan
fitur siaran langsung dengan interaktivitas digital untuk menciptakan pengalaman
belanja real-time. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang
memengaruhi niat beli Generasi Z di Indonesia dalam konteks platform live
commerce menggunakan pendekatan Social Cognitive Theory (SCT). Dua
kelompok utama variabel diuji, yaitu faktor lingkungan (interactivity, information
quality, critical mass, peer influence) dan faktor individu (hedonic outcome
expectancy, utilitarian outcome expectancy, self-efficacy). Penelitian dilakukan
secara kuantitatif dengan menggunakan metode Structural Equation Modeling -
Partial Least Squares (SEM-PLS) terhadap 365 responden Generasi Z yang pernah
berbelanja melalui live commerce. Hasil analisis menunjukkan bahwa lima dari
tujuh variabel berpengaruh positif dan signifikan terhadap niat beli, yaitu
information quality (p = 0,035), critical mass (p = 0,016), peer influence (p =
0,008), hedonic outcome expectancy (p = 0,011), dan self-efficacy (p = 0,000),
dengan self-efficacy menjadi faktor paling dominan. Sebaliknya, interactivity (p =
0,537) dan utilitarian outcome expectancy (p = 0,564) tidak menunjukkan
pengaruh yang signifikan. Temuan ini memberikan wawasan penting bagi pelaku
bisnis dalam merancang strategi pemasaran live commerce yang lebih efektif dan
sesuai dengan preferensi Generasi Z.
/Live commerce is an evolution of e-commerce that integrates live streaming features
with digital interactivity to create a real-time shopping experience. This study aims
to analyze the factors influencing the purchase intention of Generation Z in
Indonesia within the context of live commerce platforms using the Social Cognitive
Theory (SCT) framework. Two main groups of variables were examined:
environmental factors (interactivity, information quality, critical mass, peer
influence) and personal factors (hedonic outcome expectancy, utilitarian outcome
expectancy, self-efficacy). The research employed a quantitative approach using
Structural Equation Modeling - Partial Least Squares (SEM-PLS) on a sample of
365 Generation Z respondents who had previously shopped via live commerce. The
analysis results indicate that five out of seven variables have a positive and
significant influence on purchase intention, namely information quality (p =
0.035), critical mass (p = 0.016), peer influence (p = 0.008), hedonic outcome
expectancy (p = 0.011), and self-efficacy (p = 0.000), with self-efficacy emerging
as the most dominant factor. Conversely, interactivity (p = 0.537) and utilitarian
outcome expectancy (p = 0.564) do not show a significant effect. These findings
provide valuable insights for businesses in designing more effective live commerce
marketing strategies that align with Generation Z’s preferences.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Ong, Jevincent NIM03081210037 Jevincenttt@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Barus, Okky Putra NIDN0127068803 UNSPECIFIED |
Uncontrolled Keywords: | Live commerce; Generasi Z; Social Cognitive Theory; niat beli; SEMPLS |
Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
Depositing User: | Jevincent Ong |
Date Deposited: | 24 Jul 2025 02:58 |
Last Modified: | 24 Jul 2025 02:58 |
URI: | http://repository.uph.edu/id/eprint/70104 |