Perlindungan hukum terhadap seller shopee atas iktikad buruk pembeli dengan metode pembayaran di tempat

Pradyanda, Aisha Saphira (2025) Perlindungan hukum terhadap seller shopee atas iktikad buruk pembeli dengan metode pembayaran di tempat. Bachelor thesis, Universitas Pelita Harapan.

[thumbnail of Title] Text (Title)
Title.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (284kB)
[thumbnail of Abstract] Text (Abstract)
Abstract.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (203kB)
[thumbnail of ToC] Text (ToC)
ToC.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
[thumbnail of Chapter 1] Text (Chapter 1)
Chapter1.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (3MB)
[thumbnail of Chapter 2] Text (Chapter 2)
Chapter2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (541kB)
[thumbnail of Chapter 3] Text (Chapter 3)
Chapter3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (573kB)
[thumbnail of Chapter 4] Text (Chapter 4)
Chapter4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (5MB)
[thumbnail of Chapter 5] Text (Chapter 5)
Chapter5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (520kB)
[thumbnail of Bibliography] Text (Bibliography)
Bibliography.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (558kB)
[thumbnail of Appendices] Text (Appendices)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (2MB)

Abstract

This research is based on the principle that online sales and purchase agreements are regulated by Article 1320 of the Indonesian Civil Code, which outlines the essential elements for a valid agreement: mutual consent, legal capacity, a specific object, and a lawful cause. The study also highlights the challenges faced by e-commerce businesses in cash on delivery (COD) transactions, where buyers may act irresponsibly by refusing to accept or pay for the goods they have ordered. This behaviour creates legal and financial uncertainty for business actors. This research refers to several legal instruments, including the Civil Code, Law No. 8 of 1999 on Consumer Protection, and Law No. 11 of 2008 concerning Electronic Information and Transactions, as amended by Law No. 19 of 2016. The objective of the thesis is to analyse the legal responsibilities of consumers in COD transactions and to explore the available legal protections for online sellers. A qualitative method with a normative-empirical legal approach is used to examine both legal norms and their application in practice. Although the transactions take place through digital platforms, the legal validity of such agreements remains equal to that of conventional sales contracts. The primary difference lies in the medium used, not in the legal force of the transaction
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Pradyanda, Aisha Saphira
NIM01051200190
sashasaphiraa@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Pasaribu, Debora
NIDN313026202
debora.pasaribu@uph.edu
Uncontrolled Keywords: cash on delivery; consumer protection; legal protection
Subjects: K Law > K Law (General)
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Law > Law
Current > Faculty/School - UPH Karawaci > Faculty of Law > Law
Depositing User: AISHA SAPHIRA PRADYANDA
Date Deposited: 31 Jul 2025 05:34
Last Modified: 31 Jul 2025 05:34
URI: http://repository.uph.edu/id/eprint/70189

Actions (login required)

View Item
View Item