Perlindungan hukum terhadap konsumen pinjaman online ilegal yang data pribadinya disalahgunakan akibat gagal bayar (studi kasus putusan nomor 438/Pid.Sus/2020/PN.Jkt.Utr) = Legal protection of consumers of illegal lending services whose personal data is misused following loan default (case number 438/Pid.Sus/2020/PN.Jkt.Utr).

Nio, John Fisher Pandu Jawa (2025) Perlindungan hukum terhadap konsumen pinjaman online ilegal yang data pribadinya disalahgunakan akibat gagal bayar (studi kasus putusan nomor 438/Pid.Sus/2020/PN.Jkt.Utr) = Legal protection of consumers of illegal lending services whose personal data is misused following loan default (case number 438/Pid.Sus/2020/PN.Jkt.Utr). Bachelor thesis, Universitas Pelita Harapan.

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Abstract

The widespread misuse of personal data by illegal online lending platforms in Indonesia has triggered serious legal and social concerns. Many consumers, particularly those who default on repayments, experience threats, defamation, and violations of privacy due to unauthorized access and distribution of their personal information. Despite the growing number of cases, consumers often face difficulties in seeking legal remedies, especially when dealing with unregistered or anonymous lending entities. This research addresses the problem of how the law provides protection to consumers of illegal online loans whose personal data is misused as a consequence of payment default. The objective of this study is to analyze the existing legal frameworks that can be used to protect such consumers, and to evaluate the extent to which these frameworks are effective in practice. The research uses a normative juridical method supported by an empirical approach, combining statutory analysis with real-life case data obtained through literature studies and consumer reports. The research is based on legal theories including consumer protection theory, liability theory, and the human rights framework regarding the right to privacy and data control. The results show that current legal protections, particularly Law No. 27 of 2022 on Personal Data Protection and Law No. 8 of 1999 on Consumer Protection, provide a formal basis for legal recourse. However, in practice, enforcement is weak due to the cross-jurisdictional nature of digital platforms and the lack of regulatory capacity to monitor and prosecute illegal operators effectively. The study finds that legal remedies are often inaccessible to victims due to procedural complexity, lack of awareness, and limited institutional support. In conclusion, this research recommends stronger regulatory enforcement, improvement in public digital literacy, and the application of vicarious liability principles against platforms that facilitate illegal lending activities. Legal protection should be both preventive and repressive, ensuring that consumers are not only safeguarded from harm but also entitled to adequate compensation and justice.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Nio, John Fisher Pandu Jawa
NIM01051210065
johnnio610@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Ginting, Yuni Priskila
NIDN0314069402
yuni.ginting@uph.edu
Uncontrolled Keywords: consumer protection; illegal online lending; personal data misuse
Subjects: K Law > K Law (General)
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Law > Law
Current > Faculty/School - UPH Karawaci > Faculty of Law > Law
Depositing User: JOHN FISHER PANDU JAWA NIO
Date Deposited: 07 Aug 2025 05:51
Last Modified: 07 Aug 2025 05:51
URI: http://repository.uph.edu/id/eprint/70332

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