Analisis pengaruh transformational leadership, work environment, reward and recognition dan job satisfaction terhadap employee performance XYZ e-commerce

Putri, Desyanti Tarida (2025) Analisis pengaruh transformational leadership, work environment, reward and recognition dan job satisfaction terhadap employee performance XYZ e-commerce. Masters thesis, Universitas Pelita Harapan.

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Abstract

Digitalisasi membawa berbagai banyak perubahan pada aspek bisnis tidak terkecuali pada perusahaan digital itu sendiri. Perkembangan teknologi saat ini telah membawa cukup banyak efisiensi pada aspek kinerja kerja kebutuhan akan berkualitasnya sumber daya manusia semakin meningkat. Penelitian ini menguji pengaruh dari transformational leadership, work environment, reward and recognition dan job satisfaction terhadap employee performance pada karyawan yang bekerja di XYZ e-commerce. Penelitian ini dilakukan secara kuantitatif pada 146 karyawan XYZ e-commerce pada bagian marketplace, di mana sampel diambil dengan teknik simple random sampling. Analisa dilakukan dengan PLS-SEM. Hasil penelitian menunjukkan bahwa transformational leadership, work environmental, dan reward and recognition berpengaruh positif terhadap employee satisfaction. Maka dari itu perusahaan perlu meningkatkan transformational leadership, work environmental, dan reward and recognition agar job satisfaction dan employee performance dapat ditingkatkan. / Digitalization brings many changes to business aspects, including digital companies themselves. Current technological developments have brought quite a lot of efficiency to the aspect of work performance, the need for quality human resources is increasing. This study examines the effect of transformational leadership, work environment, reward and recognition and job satisfaction on employee performance in employees working at XYZ e-commerce. This study was conducted quantitatively on 146 XYZ e-commerce employees in the marketplace section, where samples were taken using simple random sampling techniques. The analysis was carried out using PLS-SEM. The results showed that transformational leadership, work environment, and reward and recognition have a positive effect on employee satisfaction. Therefore, companies need to improve transformational leadership, work environment, and reward and recognition so that job satisfaction and employee performance can be improved.
Item Type: Thesis (Masters)
Creators:
Creators
NIM
Email
ORCID
Putri, Desyanti Tarida
NIM01804230028
desyantitaridap@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Wanasida, Albert Surya
NIDN0320087804
UNSPECIFIED
Uncontrolled Keywords: Transformational Leadership ; Work environmental ; Reward and recognition ; Employee Satisfaction
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Current > Faculty/School - UPH Karawaci > Business School > Master of Management
Depositing User: Desyanti Tarida Putri
Date Deposited: 11 Aug 2025 04:32
Last Modified: 11 Aug 2025 04:32
URI: http://repository.uph.edu/id/eprint/70432

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