Putri, Desyanti Tarida (2025) Analisis pengaruh transformational leadership, work environment, reward and recognition dan job satisfaction terhadap employee performance XYZ e-commerce. Masters thesis, Universitas Pelita Harapan.
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Abstract
Digitalisasi membawa berbagai banyak perubahan pada aspek bisnis tidak terkecuali pada perusahaan digital itu sendiri. Perkembangan teknologi saat ini telah membawa cukup banyak efisiensi pada aspek kinerja kerja kebutuhan akan berkualitasnya sumber daya manusia semakin meningkat. Penelitian ini menguji pengaruh dari transformational leadership, work environment, reward and
recognition dan job satisfaction terhadap employee performance pada karyawan yang bekerja di XYZ e-commerce. Penelitian ini dilakukan secara kuantitatif pada
146 karyawan XYZ e-commerce pada bagian marketplace, di mana sampel diambil dengan teknik simple random sampling. Analisa dilakukan dengan PLS-SEM.
Hasil penelitian menunjukkan bahwa transformational leadership, work environmental, dan reward and recognition berpengaruh positif terhadap employee
satisfaction. Maka dari itu perusahaan perlu meningkatkan transformational leadership, work environmental, dan reward and recognition agar job satisfaction dan employee performance dapat ditingkatkan. / Digitalization brings many changes to business aspects, including digital
companies themselves. Current technological developments have brought quite a lot of efficiency to the aspect of work performance, the need for quality human
resources is increasing. This study examines the effect of transformational leadership, work environment, reward and recognition and job satisfaction on employee performance in employees working at XYZ e-commerce. This study was
conducted quantitatively on 146 XYZ e-commerce employees in the marketplace section, where samples were taken using simple random sampling techniques. The
analysis was carried out using PLS-SEM. The results showed that transformational leadership, work environment, and reward and recognition have a positive effect on employee satisfaction. Therefore, companies need to improve transformational leadership, work environment, and reward and recognition so that job satisfaction and employee performance can be improved.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Putri, Desyanti Tarida NIM01804230028 desyantitaridap@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Wanasida, Albert Surya NIDN0320087804 UNSPECIFIED |
Uncontrolled Keywords: | Transformational Leadership ; Work environmental ; Reward and recognition ; Employee Satisfaction |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Desyanti Tarida Putri |
Date Deposited: | 11 Aug 2025 04:32 |
Last Modified: | 11 Aug 2025 04:32 |
URI: | http://repository.uph.edu/id/eprint/70432 |