Pengaruh brand equity komika Raditya Dika terhadap customer satisfaction dan behavioral intention

Apricena, Giovanni, Widanto, Renaldy and Okisandy, Tio (2020) Pengaruh brand equity komika Raditya Dika terhadap customer satisfaction dan behavioral intention. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Brand Equity komika Raditya Dika terhadap Customer Satisfaction dari acara Stand Up Comedy Raditya Dika dan Behavioral Intention. Pendekatan penelitian ini adalah penelitian kuantitatif dan instrumen yang digunakan untuk pengumpulan data adalah kuesioner melalui Google Form, yang terdiri atas 25 indikator. Penelitian ini ditujukan bagi masyarakat yang pernah menghadiri acara Stand Up Comedy Raditya Dika di kota Jakarta, dengan jumlah 300 orang yang terdiri atas 128 pria dan 172 wanita. Pengujian terhadap kuesioner dilakukan dengan uji validitas dan uji reliabilitas, dan alat yang digunakan untuk menganalisis data adalah SEM AMOS dengan program AMOS 24.0. Hasil penelitian mengungkapkan terdapat hubungan positif antara hubungan Brand Equity dan Customer Satisfaction pada komika Raditya Dika, ada hubungan positif antara Customer Satisfaction dan Behavioral Intention dan ada hubungan positif antara Brand Equity dan Behavioral Intention.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Apricena, Giovanni
NIM00000026709
xavpedro0302@gmail.com
UNSPECIFIED
Widanto, Renaldy
NIM00000022570
rwidanto@gmail.com
UNSPECIFIED
Okisandy, Tio
NIM00000025140
tiosandy99@gmail.com
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Jayanegara, Oscar
UNSPECIFIED
oscar.fe@uph.edu
Additional Information: SK 11-16 REN p
Uncontrolled Keywords: Brand Equity; Customer Satisfaction; Behavioral Intention
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Users 7622 not found.
Date Deposited: 08 Nov 2020 06:51
Last Modified: 13 Aug 2021 05:02
URI: http://repository.uph.edu/id/eprint/9254

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