Perancangan Aplikasi Penyedia Jasa Pengiriman Paket Berbasis QR Code

Lavinia, Lavinia and Grata, Fendy (2020) Perancangan Aplikasi Penyedia Jasa Pengiriman Paket Berbasis QR Code. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Umumnya setiap label pengiriman paket berisi informasi penting seperti nama, nomor telepon, alamat dan isi paket namun informasi ini rentan disalin atau disalahgunakan oleh pihak yang tidak bertanggungjawab untuk melakukan aksi kejahatan yang merugikan pelanggan. Kasus yang tidak jarang terjadi adalah pelanggan yang tidak menerima paket mereka yang disebabkan oleh kesalahan kurir dalam mengantar paket seperti tidak diserahkan langsung ke pelanggan maupun kurir yang menyimpan paket tersebut secara diam-diam. Permasalahan lain seperti pengiriman paket kembali karena pelanggan yang tidak sedang berada di lokasi juga merupakan hal yang merugikan perusahaan karena memerlukan biaya transportasi tambahan. Oleh sebab itu, penelitian ini mengembangkan sebuah aplikasi penyedia jasa pengiriman paket berbasis QR Code ini yang bertujuan mengatasi semua permasalahan tersebut. Dalam penelitian ini, aplikasi ini dikembangkan dengan menggunakan platform Android Studio dengan metode penelitian Waterfall. Perbedaan yang paling mendasar pada aplikasi ini terletak pada label pengiriman yang tidak lagi mencantumkan informasi penting dari pelanggan melainkan hanya sebuah QR Code saja yang digunakan saat proses registrasi paket oleh kurir, proses pemindaian detail barang oleh pelanggan dan proses konfirmasi ketibaan paket antara kurir dan pelanggan untuk memastikan paket yang benar dikirimkan ke alamat yang tepat dan diterima oleh pelanggan yang sesuai. Hasil dari penelitian ini adalah sebuah aplikasi penyedia jasa pengiriman paket berbasis QR Code bernama QURIR SAFEXPRESS yang dapat memastikan keamanan paket hingga ke tangan penerima yang sesuai, label pengiriman unik yang mencegah aksi kejahatan serta dilengkapi dengan fitur chat yang memungkinkan komunikasi dua arah antara kurir dan pelanggan sehingga pengiriman paket kembali dapat diminimalisir./Generally, every package shipping label contains important information such as name, phone number, address and package contents but unfortunately this important information is prone to be copied or misused by irresponsible person in conducting criminal action that could inflict a financial loss to customers. In some cases, customer didn’t receive their packages because of delivery courier’s fault while delivering the package such as package which wasn’t handed over directly to customers or even a delivery courier who secretly kept the package. There is also other problem like package re-delivery process due to customer unavailability which could cost company more transportation expenses. Therefore, this research aims to solve these problems by developing a QR Code based package delivery provider application. In this research, this application is developed using the Android Studio platform with Waterfall methodology. The fundamental difference on this application is located on the package shipping label that the important information from customers is no longer available but just a QR Code instead which is helpful for package registration process on delivery courier application account, scanning package details by customer and the package arrival confirmation process between the delivery courier and the customer to make sure the right package was sent to the exact address and appropriate customer. The output of this research is a QR Code based package delivery provider application named QURIR SAFEXPRESS which ensures package safety until received by appropriate customer, the unique package shipping label that helps preventing criminal action and equipped with chat feature that allows two way communication between customers and delivery courier in order to prevent package re-delivery process.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Lavinia, LaviniaNIM00000022817laviniachen99@gmail.com
Grata, FendyNIM00000026455fengrata19@gmail.com
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorRobin, RobinNIDN0116128001robin.huang@lecturer.uph.edu
Uncontrolled Keywords: aplikasi qurir safexpress; android; qr code; penyedia jasa pengiriman paket; qurir safexpress application; package delivery provider
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: University Subject > Current > Faculty/School - UPH Medan > School of Information Science and Technology > Information Systems
Current > Faculty/School - UPH Medan > School of Information Science and Technology > Information Systems
Depositing User: Users 9218 not found.
Date Deposited: 10 Aug 2020 11:31
Last Modified: 14 Jan 2022 09:54
URI: http://repository.uph.edu/id/eprint/9955

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