Abigail, Cinta Kathleen (2020) Analisis pengaruh service quality, perceived risk, social influence, dan promotion terhadap customer satisfaction dan customer loyalty pada pengguna Traveloka di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Chandra, Sevira Shalsa Bella (2020) Analisis pengaruh brand conciousness, materialism, social comparison, fashion innovativeness dan fashion involvement terhadap attitude towards luxury fashion goods pelanggan Furla di Surabaya. Bachelor thesis, Universitas Pelita Harapan.