Thesis

Chandrigo, Joselyn (2024) The influence of location, service quality, and guest experience towards guests' loyalty at Aryaduta Hotel Medan. Bachelor thesis, Universitas Pelita Harapan.

Ferren, Ferren (2024) The influence of brand image and product quality toward customer purchase decision at Shihlin Taiwan Street Snacks in Sun Plaza Medan. Bachelor thesis, Universitas Pelita Harapan.

Fondra, Clarissa Oktavia (2023) The effect of work motivation, work culture and work environment on employee performance at Banyan Tree Hotel Bintan. Bachelor thesis, Universitas Pelita Harapan.

Gabriella, Gabriella (2024) The influence of service quality, product quality, and brand image towards customer loyalty at Kopi Soe Medan. Bachelor thesis, Universitas Pelita Harapan.

Grace, Evangeline Michelle (2023) The effect of brand trust, ease of use, and service quality on customer satisfaction of Maxim application user Medan. Bachelor thesis, Universitas Pelita Harapan.

Jessica, Jessica (2024) The influence of social media marketing, store atmosphere, and customer experience towards revisit intention at Zisel Gelateria Cafe Medan. Bachelor thesis, Universitas Pelita Harapan.

Joshe, Joshe (2024) The effectiveness of implementing online distribution through website and online travel agents (OTAs) for room occupancy at The Trans Resort Bali. Bachelor thesis, Universitas Pelita Harapan.

Prationo, Angel Violeta (2024) Impact of promotion, store atmosphere and perceived value on customer loyalty at Savo Multatuli. Bachelor thesis, Universitas Pelita Harapan.

Santoso, Winni (2024) The analysis of direct booking and online travel agent booking towards customers decision making in Aryaduta Medan. Bachelor thesis, Universitas Pelita Harapan.

Thomas, Thomas (2024) The effect of service quality, food quality, and cafe atmosphere on customer satisfaction at The Brewing Space Cafe Medan. Bachelor thesis, Universitas Pelita Harapan.

Tiffany, Agnes (2024) The influence of service quality and servicescape on customer revisit intention with customer delight as the intervening variable at Guang Wei Yuan Restaurant Medan. Bachelor thesis, Universitas Pelita Harapan.

Valentine, Natasya (2024) The influence of store atmosphere and brand image on customer’s buying intention at Junction Café, Medan. Bachelor thesis, Universitas Pelita Harapan.