Thesis

Amahu, Deron Christian (2024) Analisis pengaruh effort expectancy, perceived usefulness, information quality, social influence, trust, terhadap repurchase intention pada pengguna aplikasi grab food Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Haerani, Dilla Awalia (2024) Analisis pengaruh relative advantage, compatibility, low complexity, observability, trialability terhadap intention to recommend melalui satisfaction dan intention to use pada pengguna aplikasi seabank di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Kalalo, Margaretha Kezia (2024) Analisis pengaruh expertise, authenticity, physical attractiveness, homophily terhadap loyalty to the influencer melalui trust pada followers akun tiktok Laura Siburian di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Laurencio, Federico (2024) Analisis pengaruh perceived quality, service quality, perceived value terhadap customer loyalty melalui customer satisfaction pada pelanggan Satrbucks Pakuwon mall di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Permatasari, Adelia (2024) Analisis pengaruh service quality, design, price, dan product variety terhadap customer loyalty melalui customer satisfaction pada Sushi tei di Tunjungan Plaza Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Pranoto, Joshua Natanael (2024) Analisis pengaruh system quality, mobile banking interface design, mobile banking security assurance, terhadap customer loyalty melalui mobile banking service quality pada pengguna bca mobile di kabupaten Sidoarjo. Bachelor thesis, Universtitas Pelita Harapan.

Rizka, Raudhatul (2024) Analisis pengaruh trendiness, relaxation, boredom, dan information seeking terhadap buying behavior melalui online advertisement clicking dan social identification pada follower akun instagram Tasya Farasya di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Sinaga, Metro Sanjaya (2024) Analisis pengaruh price saving orientation, hedonic motivation, facilitating condition, social influence, dan habit terhadap continuance intention melalui satisfaction pengguna shopeefood di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Tandojo, Jovian Ozias (2024) Analisis pengaruh consumer perceived convenience, consumer perceived value, consumption risk, customer service quality terhadap consumer’s purchase intention melalui consumer trust dan consumer atitude pada pengguna shopee di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

Winanti, Patricia Florenciana Hary (2024) Analisis pengaruh food quality, service quality, location, price, variety terhadap brand loyalty melalui customer satisfaction pada pelanggan pempek Farina Nginden Surabaya. Bachelor thesis, Universtitas Pelita Harapan.