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Hadijanto, Angelica Sunanda (2018) Factors affecting customers' brand loyalty of Apple products. Bachelor thesis, Universitas Pelita harapan.
Irawan, Sharon (2018) Factors affecting customers’ brand loyalty of apple products. Bachelor thesis, Universitas Pelita Harapan.
Yauw, Raymond (2018) The effect service quality towards customer satisfaction in Ikea Tangerang. Bachelor thesis, Universitas Pelita harapan.